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How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Customer Service
Overall
 
 
 
How did you last interact with me?
 
By e-mail
 
Individual phone call
 
Conference call
 
In person meeting
 
Other
 
 
 
How would you rate your overall level of satisfaction with my response?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
How do you rate me on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Understanding your needs
Knowledgeable
Timeliness of response
Professionalism
Quality of information provided
 
 
 
Generally speaking, how often do you interact with me, either via email, phone, or in person?
 
Daily
 
Weekly
 
Monthly
 
Quarterly
 
Yearly
 
 
 
What suggestions do you have for how I can/could provide more help?
   
 
Thank you for your time. By completing this survey you have helped me improve my customer service.
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