Family Survey | QuestionPro

Recently, your family utilized the services of a funeral home that is a member of the Independent Funeral Directors of Florida. We help provide helpful information to our funeral homes about how families evaluate the services they are receiving. Your help in gathering this information is greatly appreciated. Please complete this brief survey and thank you for allowing an Independent Family Owned firm serve your family.

Why did you select this firm? (Mark all that apply)

Please evaluate the following:

	Excellant	Very Good	Good	Fair	Poor	N/A
Funeral director at the arrangement conference:

Sensitivity of the funeral director(s):

Attention to details:

Presentation of options for personalization:

Courtesy of the staff:

Personal attention received:

Funeral director who directed the funeral:

Limousine driver's politeness/appearance:

Quality of facility:

Value of services you received:

Selection of Merchandise:

Overall, How would you rate this funeral home:

Please evaluate the following:

Please rate the following:

Who, if anyone, was especially helpful to you and how. Also add any additional comments on the staff:

If you had a visitation with a viewing, how satisfied were you with the appearance of your loved one?

Was there anything that could have been done to improve the firm's service to you?

Yes

No

If Yes, what could have been done:

Would you like to receive information on:

Please share your contact information with us and thank you for your feedback.

* First Name :

* Last Name :

Address 1 :

Address 2 :

City :

State :

Zip :

Phone :

* Email Address :