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  2. 2016
  3. May
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Exit Survey
 
 
Hello
I am a graduate student of school of business in marketing major in Ahram Canadian University. This questionnaire is designed for collecting information about your opinion regarding the influence of perceived risk of online shopping on purchase behavior. Your answer will be confidential and only used for graduation research. This questionnaire you response to fill it within only 10 mins. Thank you for your cooperation
 
 
 
1-Have you ever bought/sold any products through the internet?
 
Yes
 
No (If no move to Q6)
 
 
 
2-How many time do you buy/sell through the internet?
 
from 1-3 times
 
4-6 times
 
More than 6 times
 
 
 
3-what are the websites that you use for buying/selling through the internet?
 
Amazon
 
Ebay
 
Souq.com
 
jumia
 
OLX
 
Other,please specify
 

 
 
 
4-Please, Rank according to your preference the websites that you use for buying/selling through the internet . (from 1= most preferred   to  5=least preferred)
Amazon
Ebay
Souq.com
jumia
OLX
 
 
 
5- Please select more than one product that you prefer to buy/sell through the internet.
 
Cosmetics
 
Books/CD’s
 
clothes/shoes
 
Furniture
 
Electronics
 
Hotel reservation

 
 
6-Please select the level of agreement/disagreement to the following statements:
Strongly Agree Agree Neutral Disagree Strongly Disagree
1-Buying/selling from the internet saves time
2-The reasonable prices on the online products influencing your decision to buy/sell through the internet
3-The availability of online products influencing your decision to buy/sell from the internet
4- The varieties of online products influencing your decision to buy from the internet
 
 
7-Please select the level of agreement/disagreement to the following statements:
Strongly Agree Agree Neutral Disagree Strongly Disagree
1-Its’s risky to use credit card when you buy/sell through the internet
2-It’s risky to put your personal information while you buy through the internet.
3- It’s risky to buy products with low quality From the internet
4- It’s risky to receive damage products when you buy/sell through the internet
5- It’s risky to make online payment and then not receiving the product at all
6- It’s risky to not be able to touch the product before you buy it from the internet
7- It’s risky to face difficulty in returning product/item after buying from the internet
8- It’s risky to buy from the internet because of the late delivery
9- The experience of your friends or relatives in the online shopping influencing your decision to purchase online
10-Buying/selling through the internet is risky
11-The internet shopping is trustable
12- The credibility of the policy on the website influencing your trust toward buying/selling through the internet
13- The reputation of the website influencing your trust toward buying/selling through the internet.
14- The reviews (comments) of the customers about online product influencing your trust toward buying/selling through the internet
 
 
8-Please select the level of agreement/disagreement to the following statements:
Strongly Agree Agree Neutral Disagree Strongly Disagree
1- The structure of the websites influencing you to buy/sell through the internet
2- It’s necessary for the online websites to have friendly customer service
3- The website navigation influencing you to buy/sell through the internet
4-It’s necessary to find the website easy to use
5- It’s necessary to find accurate information about the online products on the website
 
 
 
9-Gender:
 
Male
 
Female