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Reliability: Quality of assessment processes

Perrotis College has efficient enrolment processing system
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
The teaching staff at Perrotis College are concerned about the educational progress of their students
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Class assessments to all courses are fair and reliable
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Reliability of services provided

The Lecturers at Perrotis College have extensive knowledge in their field of learning
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Students are provided with stimulating and interesting class sessions that enhance the learning process
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Instructors evaluate students consistently and fairly
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
Reliability of services provided

Class sizes at Perrotis College are appropriate and manageable with low student/faculty ratio
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Perrotis College provides student accommodation at a reasonable cost
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Perrotis College has tuition fees that offer good value for money
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Responsiveness

Please rate Perrotis College’s responsiveness in terms of students’ needs:

Instructors keep regular office hours and are available for appointments with students
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Efficient system to assist with student visas
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
International student orientation programs as part of student support
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Perrotis College provides appropriate academic courses and training relevant to future jobs and career prospects
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
Please rate Perrotis College’s responsiveness in terms of students’ needs:

Perrotis College has a high image and prestige in the educational market in Greece
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Perrotis College has a high image and prestige in the international educational market
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Lecturers provide valuable and timely feedback
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Empathy

Perrotis College provides a friendly environment with access to many opportunities for interaction with other student groups
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Perrotis College students have a close relationship and are able to discuss their personal problems with the student advisors
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Perrotis College understands the specific needs of the students
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Perrotis College is focused on the best service of its students
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Weekly timetables, laboratories and field trips are flexible and easy to attend
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Tangibles

Please rate tangible characteristics provided by Perrotis College:

Safety in campus:
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Good transportation services:
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Sporting and recreation facilities are accessible and of good quality:
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Modern and adequate library facilities:
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Good quality and availability of halls of residence:
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Positive Word-Of-Mouth
According to your current experience so far, please rate your level of motivation to recommend the specific educational institution to others:

I would highly recommend Perrotis College to high school students and parents
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
I would say positive things about Perrotis College to others
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
I would encourage friends to attend classes at Perrotis College
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Career Opportunities
Please rate the degree of career prospects that are provided by Perrotis College:

Perrotis College (PC) provides good perspectives for professional career
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
PC provides many opportunities to continue studies abroad
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Availability of exchange programs with other universities/institutes
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Institution’s links with business
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Satisfaction

The following questions are related to the degree of satisfaction

The overall quality of the educational program provided was beyond my expectations
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
So far my experience was as good as it was supposed to be
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
The School was a disappointment compared to what I expected
 
1-strongly disagree
 
2-disagree
 
3-mildly disagree
 
4-neutral
 
5-mildly agree
 
6-agree
 
7-strongly agree
 
 
Demographics
Gender
 
Male
 
Female
 
 
Age:
 
16-18 years old
 
18-20
 
20-22
 
22-26
 
26-30
 
30 or above
 
 
Annual Income (Personal or your parent's)
 
Below or €2.000
 
€2.001 - €4.000
 
€4.001 - €8.000
 
€8.001 - €12.000
 
€12.001 - €20.000
 
€20.001 - €30.000
 
€30.001 or above
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