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Surveys
2014
November
F
Facility Support Feedback
Facility Support Feedback
San Diego Facility Request Follow Up Survey
0%
Exit Survey
Hello:
You recently contacted the facility department with a request or issue and we would like to know if you were satisfied with our service. This information will help all of us understand if we are meeting your expectations. It shows what we do right and areas where we need to improve.
Please start with the survey now by clicking on the
Continue
button below. It will take approximately 2 minutes to complete the questionnaire.
Thank you very much for your time and participation.
Please indicate the nature of the request or issue below?
Optional: Who was your facility tech?
Carlos Fernandez
Noble Aeschbacher
Prefer not to disclose
How did you contact the facilities department?
In Person to a Facility Tech Direct
Called a Facility Tech Direct
Emailed a Facility Tech Direct
Called Main Facility Telephone Number 858-720-4981
Email DL-SD_Facility_Request
How long did it take for someone to respond to your request?
Same Day
Next Day
Several Days
Never Received a Response
How quickly was your request or issue resolved?
Same Day
Next Day
Several Days
It was Never Resolved
Please rate the facility tech in the following categories
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Courtesy / Politeness
Understood Issue
Resolved Issue Promptly
Good Communication
How satisfied were you with the communications you received on your request or issue?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Acknowledgement of your initial request or issue
Were told when the request or issue would be resolved
Received a response that the request or issue was resolved
Please rate the safety of the issue or request that was performed
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
N/A
The issues was resolved safely
Safety precautions were taken during the issue or request
Safety was a consideration and communicated to those around you
Please indicate any comments you may have in regards to this request or issue?
If you would like the facility manager to contact you regarding this request please indicate your name below. Someone will contact you shortly to discuss the issue or request.
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