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  1. Surveys
  2. 2014
  3. July
  4. E
  5. Event Satisfaction July 2014
 
 
Hello,

Thank you for holding your event at Center of Town Banquet Hall. I hope our Banquet Hall exceeded your expectations.

I would appreciate it if you would respond to this simple 10-question survey regarding your event. Your feedback is very important. All responses are anonymous, and the results are sent directly to me. If you have any specific feedback you would like a response to, please contact me at [email protected] or call my cell phone at 443-676-8490.

Please start with the survey now by clicking on the Continue button below.

Warm Regards,
Kristel Wardell
CEO, Center of Town Banquet Hall
 
 
 
Thank you for having your event at Center of Town Banquet Hall. How did you learn about Center of Town?
 
Referral from family or friend
 
Google
 
Wedding 411
 
Yelp
 
Chamber of Commerce
 
Yellow Pages
 
Driving by the area
 
Other
 
 
 
 
What Package did you select?
 
Celebration Package (includes catering)
 
Weekend Party Package
 
Shower Package
 
Wedding Package
 
Business (Mon-Fri)
 
Other
 

 
 
 
How many guests attended your event?
 
101-120
 
81-100
 
61-80
 
41-60
 
Less than 40
 
Other
 
 
 
Please indicate the importance of the following when selecting a Banquet Hall.
Very Unimportant Somewhat Unimportant Neutral Somewhat Important Very Important
Price
Location
Decor options
Catering options
Bringing outside food
Event planning help
Day of event help
Ease of sales process
Interior appearance of hall
Exterior appearance of hall
Ease of parking
 
 
Please indicate if Center of Town met your expectations in the following areas.
Strongly Agree means we exceeded your expectations.
Strongly Disagree Disagree Undecided Agree Strongly Agree N/A
Price
Location
Decor options
Catering options
Bringing outside food
Event planning help
Day of event help
Ease of sales process
Interior appearance of hall
Exterior appearance of hall
Ease of parking
 
 
 
How likely are you to use Center of Town again?
 
Very Likely
 
Somewhat Likely
 
Neutral
 
Somewhat Unlikely
 
Very Unlikely
 
 
 
How likely are you to recommend Center of Town to a friend or colleague?
 
Very Likely
 
Somewhat Likely
 
Neutral
 
Somewhat Unlikely
 
Very Unlikely
 
 
 
Are you interested in these services for future events?
 
Catering
 
Seated service (instead of buffet service)
 
Upgraded tabletop decor and china plates
 
DJ
 
Photographer
 
Other
 

 
 
 
Do you want to recognize any outstanding sales or event staff?
   
 
 
 
Do you have any suggestions or feedback for Center of Town?
   
 
Thank you for being one of our treasured customers. We appreciate your responses and we will use them to make Center of Town Banquet Hall the best event venue around! If you have direct feedback for me, please e-mail me at [email protected].