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Surveys
2012
February
E
Evaluation of Potential for E-Commerce Services -
Evaluation of Potential for E-Commerce Services -
SPI Innovations Website Re-Design Project
0%
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Thank you for taking the time to complete the survey. The survey will take about 5 minutes. The responses from this survey will be used to improve the functionality of SPI Innovations website. In addition, detailed comments and suggestions to improve the site can be forwarded to
[email protected]
. Please respond by 2/17/2012. Thank you.
Tell us how often you visit our site.
Everyday
Once a week
Once in two weeks
Once a month
Rarely
Other
When you visit the site, are you using the computer from
Office
Home (including a home office)
Equally from the home and office
Other
Please tell us why you visit our site (please check all that apply)?
Looking for general information
Looking for forms
Looking for facility information
Looking for personnel information
Looking for upgrade information
Looking for Qualified Professional/Consultant
Looking for basic information for Customer
Looking for basic information for myself
Looking for news (Meetings, Seminars, Calendar of events
Looking for Contact Information ( Phone #s, Mailing Address, e-mail addresses etc)
Download files
Looking for professional development information
Looking for update on earlier information
Other
Several companies have moved on to e-commerce, that is, conducting business on-line. In your opinion, if SPI Innovations provided an e-commerce/webstore web site, would your customers take advantage of conducting business online?
Purchasng products and services
Overnight shipping and handling charges for important equipment and services.
Paying for products and services online
Register for seminars and expos
Requesting on line service repair
Other (please specify)
Would you say our web site is:
Very attractive
Somewhat attractive
Average
Not very attractive
Not attractive at all
How much effort did you have to take to find our web site?
A lot less than I expected
Less than I expected
About what I expected
More than I expected
A lot more than I expected
From what you have seen and your experience with other sites, please rate the following features of the web page:
Poor
Fair
Good
Very good
Excellent
Not sure
Visual appearance/layout:
Content:
Writing style:
From your experience, what do you find to be the biggest challenge with using our site?
Information I am looking for is not available
Information is not well organized
There is just too much information
Hard to navigate through the information
Takes too long to load a page
Downloadable files or forms are in a format I cannot use
Other (please specify)
Did the menu of items on the home page make sense to you?
Yes
No
Did you experience any problems downloading files?
Yes
No
Did not try
Did you know that SPI Innovations had a website? How?
Literature: list source here
Facebook
HR
Newsletters/literature
Media (newspaper, radio, TV)
Co-Worker
Followed Link from another web page
Search engine
Other (Please Specify)
We would like to hear your suggestions on how we can expand or improve our site. What additional information or features would you like to see added to the site?
Email
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