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Surveys
2014
December
E
Evaluate your SaaS application
Evaluate your SaaS application
0%
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*
Have you experienced yet outages and downtimes?
Yes
No
What were the reasons that caused the downtime?
Hardware failures
Software failures
Network outages
Power outages
Natural disasters
Human causes
Other
How much time did recovery take in the worst case?
Seconds
Less than 1 hour
Between 1 and 12 hours
Between 12 and 24hours
More than 24hours
*
Level of availability : Given the kind of SaaS applications, different levels of availability can be required. There are some applications that need high availability, but others do not need such a level of availability. What is the level of availability do you guaranty?
Less than 99%
Between 99% and 99.5%
Between 99.5% and 99.8%
Between 99.8% and 99.99%
More than 99.99%
*
Application redundancy : To meet the needed level of availability, SaaS application or some of its components may need to be redundant. What is the degree of redundancy of your application?
No component of my application is redundant
Minimal components are redundant
Only the crucial components are redundant
Most of application components are redundant
My entire application and all its components are redundant
Cloud Providers(IaaS/PaaS providers) redundancy and infrastructure
Yes
No
I do not know
*
Your cloud providers have more than one power supply provider
*
Your cloud providers have more than one network provider?
*
Your cloud providers have more than one coling system?
*
Your cloud providers have more than one datacenter?
*
Your cloud providers Do you have more than one secondary sites?
*
Cloud provider(s) redundancy : how redundant are your cloud providers and their infrastructure/platform?
I have only one cloud provider and I do not know how redundancy is managed
I have only one cloud provider and its infrastructure/platform is fully redundant
I have more than one cloud provider but I do not know how their infrastructure/platform redundancy is managed
I have more than one cloud provider and their infrastructure/platform is fully redundant
Other
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Data replication : It is needed to replicate data to assure availability of an application. What is the model of backup are you using?
Hot standby, requires a second data center that can provide availability within seconds or minutes
Cold standby, recovery requires hardware, operating system and application installation
Warm standby, a tradeoff between a hot and cold site
Other
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Backup frequency : How often do you organize complete backup?
Continuously
Hourly
Daily
Weekly
Monthly
Disaster Recovery plan and backup : in case of disaster recovery, how much is estimated your recovery time?
Recovery time is estimated in seconds
Recovery time is estimated in less than 1 hour
Recovery time is guarantied in 1-12hours
Recovery time is guarantied in 12-24hours
Recovery time is guarantied in more than 24hours
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