This free survey is powered by QUESTIONPRO.COM
0%
 
 
In your opinion, how have patient satisfaction ratings changed at your organization in the past year?
 
Improved considerably
 
Improved somewhat
 
Has remained about the same
 
Has declined somewhat
 
Has declined considerably
 
Don't know
 
 
 
In your opinion, how important is patient satisfaction within your organization?
 
It's a high priority
 
It's a mid-level priority
 
It's a low priority
 
Don't know
 
 
 
Does your organization have managers/staff dedicated to patient-satisfaction matters?
 
Yes
 
No
 
Don't know
 
 
 
How often does your organization conduct surveys to evaluate
patient satisfaction?
 
Daily basis for each patient
 
Monthly or more often
 
Quarterly
 
Semiannually
 
Yearly or less often
 
We don't
 
 
 
Which one of the following means is used to evaluate patient satisfaction?
 
Questionnaires sent through the mail (in-house efforts)
 
Follow-up telephone calls (in-house efforts)
 
An outside firm has been hired to track patient satisfaction
 
Suggestion boxes placed in facilities
 
Other
 
 
 
Has your organization initiated programs to improve patient satisfaction within the past year?
 
Yes
 
No
 
Don't know
 
 
 
What sector of the health care industry do you believe needs the most improvement in patient satisfaction?
 
Hospitals
 
Physicians
 
Managed-care plans
 
Insurers
 
Nursing homes
 
Outpatient providers
 
Other
 
Please contact [email protected] if you have any questions regarding this survey.
Survey Software Powered by QuestionPro Survey Software