ESP Sales Employee Survey

Contact Information

Name :
Position :

What are 3 recent changes that you like best?

What are 3 recent changes that you do not like?

If I could make (or undo) 1 change to ESP it would be...

Which of these improvements from the list that sales made for 2016 do you feel ESP met? (Check the box if you feel it was accomplished)

Better CRM

People To Help With Quotes

Better Communication

More Account Managers

Processes Enforced on Everyone

More Frequent Meetings With Management

Product Support Help

Improve Product Quality

Improve Purchasing Lead Times

Improve Purchasing Communication

Better Phone Routing

New WMS

Upgrade Website

Add Marketing

Professional Catalogs

Better Baumer Delivery Info

Have to Log Customer Info in Multiple Places

More Standard Stock

Requested Ship Dates Stay Updated

Faster Part # Creation

RGA's Not Processed Timely

Contract Pricing Not Updated

Positive Company Announcements Are Made Known

Reduce Shipping Errors

Clean Up Inventory of Bad Gauges

Top 5 improvements needed for 2017

The best things about ESP are...

What takes up the most of your time daily? Rank from 1-8, with 1 taking the most time to 8 taking the least.

Email Communication
Quoting (Email and Phone)
Handling Customer Problems
Getting Information Internally
Making Outbound Calls
Taking Inbound Calls
Entering Orders
Other

ESP Workplace Satisfaction

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
I am happy at ESP

I would refer someone to work at ESP

I understand my career path at ESP

I have a good work / life balance at ESP

I feel valued by my coworkers

I feel valued by management

ESP recognizes employees accomplishments

I can reach my full potential at ESP

If given the chance I would reapply for my position

Management listens to employee feedback

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
I believe in ESP's values

I feel I can talk to and disagree with my manager

I have fun at work

ESP pays me fairly

ESP has the benefits that I need

I feel I will be here in a year