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2011
May
E
Epicor Virtual User Summit
Epicor Virtual User Summit
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Hello:
You are invited to participate in our survey for a chance to win an Apple iPad. In this survey, you will be asked to complete a survey that asks questions about your data center. It will take approximately two minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn about your infrastructure.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Carol Montalvo at +1.408.970.5955 or by email at
[email protected]
.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
1.Are you currently monitoring devices in your infrastructure?
Yes
No
Unsure
If "yes", what tool(s) are you using?:
Do any of these tools give you total visibility to
ALL
the devices in your data center?
2.Are you able to identify, understand and analyze the problems with your infrastructure?
Yes
No
Unsure
3.Do you monitor virtualized environments as well as physical ones?
Yes
No
Unsure
4.Have you had unplanned system downtime over the past year?
Yes
No
Unsure
5.Do you have difficulty diagnosing the root cause of system problems – for example: is it the software or the infrastructure?
Yes
No
Unsure
6.Do you have a way to automatically perform root cause analysis on every critical event?
Yes
No
Unsure
7.Can you easily report on the performance and availability of your infrastructure?
Yes
No
Unsure
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