| |
This survey will give you an opportunity to express your views on a number of issues about your employment at MAMC. All individual responses will be completely anonymous. The overall results of the survey will be used to make recommendations and implement action plans to enhance MAMC's work environment. Your input is extremely important, and we greatly appreciate your thoughtful participation.
Each topic will ask for your your level of agreement or satisfaction, and every section will have an area where you can comment further. Naturally, the value of the survey will rely on your candor. If you indicate disagreement/dissatisfaction with a statement, please elaborate to explain why or provide a suggestion for improvement.
Survey due date is Friday, March 23rd.
You can begin the survey now by clicking on the Continue button below.
|
| |
|
|
|
|
|
|
|
| |
| I am satisfied with the quality of my computer hardware. |
| |
|
|
|
|
| |
| I am satisfied with the network speed. |
| |
|
|
|
|
| |
| I am satisfied with the quality and responsiveness of the technical support provided. |
| |
|
|
|
|
| |
| I am satisfied that sufficient assistance and instruction is available to me to perform my duties effectively. |
| |
|
|
|
|
| |
| Additional comments/suggestions regarding technology, support & resources: | | |
|
|
|
|
|
|
|
|
| |
| I do work that is usually interesting and/or enjoyable to me. |
| |
|
|
|
|
| |
| I have confidence and trust in my manager. |
| |
|
|
|
|
| |
| I receive constructive feedback regarding how I'm doing. |
| |
|
|
|
|
| |
| I feel valued for my contributions. |
| |
|
|
|
|
| |
| I have opportunities to advance my knowledge and learn new skills. |
| |
|
|
|
|
| |
| I am encouraged to offer opinions and suggestions. |
| |
|
|
|
|
| |
| Overall, how satisfied are you with MAMC? |
| |
|
|
|
|
| |
| How likely would you be to recommend working at MAMC to a friend? |
| |
|
|
|
|
| |
| Addtional comments/suggestions regarding your job satsifaction: | | |
|
|
|
|
|
|
|
|
| |
| I understand what is expected of me. |
| |
|
|
|
|
| |
| There is a culture of cooperation and collaboration among employees and departments. |
| |
|
|
|
|
| |
| Policies and procedures affecting my work are communicated well. |
| |
|
|
|
|
|
|
|
|
| |
| I feel I am compensated fairly for the work I do. |
| |
|
|
|
|
| Benefits/Activities/Extras - indicate your level of satisfaction with the following. If you have not participated, please indicate N/A:
|
|
|
|
|
|
| Benefits/Activities/Extras - indicate the level of importance to you of the following (even if you don't participate now or they are not currently offered):
|
|
|
|
|
|
| |
| When I have HR questions, requests & issues they are resolved in a thorough, timely and supportive manner. |
| |
|
|
|
|
| |
| When I need payroll assistance it is provided in a thorough, timely and supportive manner. |
| |
|
|
|
|
|
|
|
|
| |
| Indicate the category of your role at MAMC. |
| |
|
|
|
|
| |
| Advisor - Reception - my prospects & clients receive a good impression of MAMC in terms of personal greeting, office and conference room appearance. |
| |
|
|
|
|
| |
| Advisor - Business Support - Financial business intelligence reports are accurate and timely, and are provided in understandable format. |
| |
|
|
|
|
| |
| Advisor - Client Back Office Support - Back office activities related to portfolio monitoring and trading are accurate and timely. |
| |
|
|
|
|
| |
| Advisor - Client Back Office Support - Back office activities related to billing, reporting (periodic & custom) and account reconciliation are accurate and timely. |
| |
|
|
|
|
| |
| Advisor - Estate Planning Support - Assistance with estate plannning-related evaluations and support for my clients is provided in a timely and accurate manner. |
| |
|
|
|
|
| |
| Advisor - Client Support - I can be confident that my clients receive timely and accurate support in a professional manner from my Client Service Associate or her backups. |
| |
|
|
|
|
| |
| Advisor - Internal Process Support - Instruction and guidance related to MAMC's internal procedures and their implementation is provided/communicated to me in a clear, timely and supportive manner. |
| |
|
|
|
|
| |
| Advisor - Management Support - Management is available and approachable when I seek advice surrounding client specific matters or my own direction. |
| |
|
|
|
|
| |
| STAFF - Internal Process Support - Instruction and guidance related to MAMC's internal procedures and their implementation is provided/communicated to me in a clear and supportive manner. |
| |
|
|
|
|
| |
| STAFF - Advisor Interactions - Advisor requests are reasonable and effort is made to be considerate of my time. |
| |
|
|
|
|
| |
| STAFF - I see the connection between what I do and how it leads to the satisfaction and retention of MAMC clients. |
| |
|
|
|
|
| |
| STAFF - Advisors and management demonstrate trust in my actions and judgment by encouraging me to make decisions (within parameters) and assigning challenging tasks to me so I can grow. |
| |
|
|
|
|
Loading...
