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  1. Surveys
  2. 2005
  3. March
  4. E
  5. Employee satisfaction
0%
 
 
Strongly Agree    Agree    Neutral    Disagree    Strongly Disagree   
If I do a good job I will be rewarded
I get what I need to do my job well
The conditions I work in are good
I feel stress in my job
I am interested in my job
Management makes wise decisions
I am proud to work for this company
 
 
 
Strongly Disagree Somewhat Disagree Neither agree or disagree Somewhat Agree Strongly Agree
The company tries to create an exciting work environment.
I receive enough opportunity to interact with other employees on a formal level.
I receive enough opportunity to interact with other employees on an informal level.
I feel a sense of completion with my job?
I have enough freedom in my position to take independent action when needed?
I have enough freedom in my position to do what is right for the customer.
 
 
 
Overall how satisfied are you with your position at this company?
 
Very dissatisfied
 
Somewhat dissatisfied
 
Not satisfied or dissatisfied
 
Somewhat Satisfied
 
Very satisfied
 
 
 
Do you feel that employees are recognized as individuals?
 
Always
 
Usually
 
Sometimes
 
Rarely
 
Never
 
Not sure
 
 
 
How motivated are you to see the company succeed?
 
Very motivated
 
Somewhat motivated
 
Not very motivated
 
Not at all motivated
 
Not sure
 
 
 
The company clearly communicates its goals and strategies to me?
 
Strongly disagree
 
Somewhat disagree
 
Don't agree or disagree
 
Somewhat agree
 
Strongly agree
 
 
 
Would you refer a friend to apply for a job at this company?
 
Definitely
 
Probably
 
Not sure
 
Probably not
 
Definitely not
 
 
 
How would you rate (Company) on each of the following?
 
 
 
I have a clear path for career advancement?


 
Strongly disagree
 
Somewhat disagree
 
Neither agree nor disagree
 
Somewhat agree
 
Strongly agree
 
 
 
My job requirements are clear.



 
Strongly disagree
 
Somewhat disagree
 
Neither agree nor disagree
 
Somewhat agree
 
Strongly agree
 
 
How would you rate your manager in each of the following areas? Please assign a rating on a scale from 1 to 5, where 1 represents "Poor" and 5 represents "Excellent".

Poor    Average    Good    Very good    Excellent   
Communication
Planning and organizing
Directing and coordinating
Job/Technical knowledge
Interpersonal relationship
 
 
 
How long have you worked for (Company)?
 
Less than 3 months
 
3 months - 1 year
 
1 - 3+ years
 
4 - 6+ years
 
7 - 10+ years
 
10+ years
 
 
Very   
satisfied    		Somewhat   
satisfied    		Neutral     Somewhat  
dissatisfied     		Very    
dissatisfied     		N/A
Salary
Benefits
Frequency and amount of bonuses
Connection between pay and performance
Security and administration of your 401(k)/stock options/pension plans
Workload
Flexibility of work hours
Physical working environment
Opportunity for advancement
Job security
Very   
satisfied    		Somewhat   
satisfied    		Neutral     Somewhat  
dissatisfied     		Very    
dissatisfied     		N/A
Ability to influence decisions that affect you
Ability to influence day-to-day company success
Opportunity to use new technologies
Opportunity to work on interesting projects
Access to company-sponsored training and seminars
Communication with your supervisor
Recognition received from your supervisor
Your supervisor's management capabilities
Your supervisor's active involvement in your career development
Your overall relationship with your supervisor
Your relationship with your peers
Your relationship with customers/clients/end users
Your understanding of the business mission
Your overall satisfaction with your company
Overall satisfaction with your job
 
 

Your Manager:
Strongly   
agree    		Agree    Neutral    Disagree    Strongly   
disagree    		N/A
Effectively leads the department
Communicates well with subordinates
Recognizes good work
Has good leadership qualities
 
 
 
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
I feel encouraged to come up with new and better ways of doing things.
My work gives me a feeling of personal accomplishment.
I have the tools and resources to do my job well.
On my job, I have clearly defined quality goals.
The Company does an excellent job of keeping employees informed about matters affecting us.
When a customer is dissatisfied, I can usually correct the problem to their satisfaction.
I understand why it is so important for (Company name) to value diversity (to recognize and respect the value of differences in race, gender, age, etc.)
My job makes good use of my skills and abilities.
My supervisor's manager visibly demonstrates a commitment to quality.
Senior managers visibly demonstrate a commitment to quality.
How satisfied are you with the information you receive from management on what is going on in your division?
How satisfied are you with your involvement in decisions that affect your work?
Considering everything, how satisfied are you with your job?
How satisfied are you with the information you receive from management on what's going on in the company?
How satisfied are you with your opportunity to get a better job in this company?
 
 
 
What suggestions do you have for the improvement of (Company Name)?
   
 
 
 
What changes would you suggest to improve (Company Name)'s performance?
   
 
 
 
What other issues not included in this survey need to be addressed in this organization?
   
 
 
 
Overall, how satisfied are you with communications in your company?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
Which best describes your impression of communications within your company?
 
Keeps us fully informed
 
Keeps us fairly well informed
 
Keeps us adequately informed
 
Gives us only a limited amount of information
 
Doesn't tell us much at all about what's going on
 
 
 
How do you feel about the information you receive?
 
I can almost always believe it.
 
I can usually believe it.
 
I can believe it about half the time.
 
I usually can't believe it.
 
I can almost never believe it.
 
 
 
Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied N/A
Supervisor's efforts to identify your strengths and weaknesses
The quality of orientation and training received for your current position in the company
The mentoring you are currently receiving from senior peers
Management's support for my efforts to improve my weaknesses.
Current performance appraisal process.
Employee evaluations.
There is a consistent and equitable system of rewards.
The process for identifying candidates to fill open positions.
Positive recognition by your immediate supervisor
Feedback from customers
Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied N/A
Visibility to senior management
Peer recognition
Peer pressure
Personal sense of accomplishment
Professional learning and growth opportunities
Career advancement opportunities
Base compensation
Bonus and incentive programs
 
 
 
Overall, how satisfied are you with your job?

 
Dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
Compared to a year ago how would you describe your current job satisfaction level?
 
Much less satisfied
 
Somewhat less satisfied
 
Same
 
Somewhat more satisfied
 
Much more satisfied
 
 
How do you feel about the following statements about the company?
Strongly disagree    Somewhat disagree    Neutral    Agree    Strongly Agree    N/A
Company leadership has made changes which are positive for me.
Company leadership is responding to the important external issues.
Company leadership is responding to the important internal issues.
I am enthusiastic about the change in the company.
I am personally committed to the changes being implemented in the company.
 
 
How satisfied are you...
Very dissatisfied     Somewhat dissatisfied     Neutral     Somewhat satisfied     Very satisfied     N/A
With the leaders in your company as positive role models?
Your direct supervisor as a positive role model?
That your supervisor cares about and is responding to the issues that are important to you?
With your own morale?
With the morale of your co-workers?
With the team spirit in your work environment.
With the professionalism of your co-workers?
That your work gives you a feeling of personal accomplishment?
That you receive appropriate recognition for your contributions?
With the empowerment you have to influence the quality of your work?
With your ability to maintain a reasonable balance between your family life and your work life.
That your compensation matches your responsibilities?
With your overall job security?
With the amount and frequency of informal praise and appreciation you receive from your supervisor?
With the company as a place to work?
 
 
 
What is the best thing about working for this company?
   
 
 
 
What bothers you the most about working for this company?
   
 
 
 
What could the company do to enhance your satisfaction as a company employee?
   
 
 
 
VERY DISSATISFIED SOMEWHAT DISSATISFIED UNDECIDED SOMEWHAT SATISFIED VERY SATISFIED
I am kept well informed about my work group's plans and progress
I am kept well informed about company plans and progress.
There are opportunities available to me to express my ideas to upper management.
There is good communication in my group.
There is good communication between people in different areas of the company.
I am kept well informed by upper management on what's going on in the company.
Considering everything, how satisfied are you with the amount of quality of communications in the company?
 
 
 
Very Dissatisfied Somewhat dissatisfied Neutral Satisfied Very Satisfied N/A
I have the support and authority to make the decisions necessary for accomplishing assigned task.

My department uses employee feedback to make improvements.
I have enough involvement in decisions that affect my work.

This is the type of job in which I can feel a sense of accomplishment.

The work I do makes a difference here.

I understand how my work contributes to the company's overall goals and strategy.

I feel valued as a team member.
I receive encouragement to come up with new and better ways of doing things.

Overall, how satisfied are you with the recognition you receive for doing a good job?
 
 
 
Work assignments are distributed fairly.
 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
Sufficient effort is made to get the opinions and ideas of the employees.

 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Overall, how satisfied are you with the spirit of teamwork within [Company].



 
Dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
N/A
 
 
 
In my work, I find it easy to apply the training I have received.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
There are opportunities available for me to develop new skills.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
There are opportunities for me to cross-train and learn new skills.

 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Overall, how satisfied are you with the training you received for your present job?
 
Dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
N/A
 
 
 
I have the opportunity for career development within [Company].


 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
I am encouraged to take the initiative in determining my own career development.


 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
I have a good idea about the career opportunities open to me at [Company]



 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Overall, how satisfied are you with your career development within [company]?
 
Very Dissatisfied
 
Somewhat Dissatisfied
 
Undecided
 
Somewhat Satisfied
 
Very Satisfied
 
 
 
Companies policies and procedures make sense to me.
 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
The physical working conditions (e.g., heating, ventilation, space, cleanliness) are very good.
 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
Employees feel secure about their jobs at this company.
 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
We do a good job attracting quality team members.

 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
We do a good job retaining quality team members.

 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
I believe I will be working for [Company]in five years.


 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
I would choose [Company] again if I had a job choice to make.



 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
I would recommend [Company] as a career to my friends.




 
Strongly Disagree
 
Somewhat Disagree
 
Undecided
 
Somewhat Agree
 
Strongly Agree
 
 
 
There are more positive than negative aspects to my job.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
 
 
What are some of the most positive aspects of your job?
   
 
 
 
What are some negative aspects about your job?
   
 
 
 
What aspects of the job bother you enough to make you consider quitting?
   
 
 

How would you rate the level of your job stress?
 
Mild
 
Moderate
 
Severe
 
Extreme
 
 

How many attempts have you made to relieve your job stress or solve the problem causing it?
 
None
 
One
 
Two
 
Three or more
 
 

Is your job stress caused by your relationship with another person you work with?
 
Yes
 
No
 
 

If your job stress doesn't involve another person, is it caused by the:
 
Volume of work
 
Nature of the job and its responsibilities
 
Physical work environment
 
Personal health issue
 
Other
 
 
 
We are interested in how you believe you perform on the job. Please answer the following questions. Thank you, we appreciate your feedback.
 
 
 
Productive time spent working on the tasks assigned to me.
 
Almost all of the time
 
Most of the time
 
Half of the time
 
1/4th of the time
 
less than 1/4th of the time
 
 
 
Overall productivity in getting the job done


 
Excellent
 
Good
 
Average
 
Below average
 
Poor
 
N/A
 
 
 
Going beyond what is expected of me to make customers happy



 
Yes, I always do so
 
Yes, occasionally
 
I work as much as is expected of me
 
I work less than what is expected of me
 
 
 
I respond quickly and courteously to fulfill customers' needs



 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
The overall quality of service that I provide is:



 
Excellent
 
Good
 
Average
 
Below average
 
Poor
 
N/A
 
 
 
What is it that helps you to be productive and provide quality service?
   
 
 
 
What would help you to be more productive and provide higher quality service?
   
 
 

Please state your honest opinions regarding the following statements. Thank you for your time.
 
 
 
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree N/A
Management believes that employees are the most important asset of our firm.
Employees are constantly watched to assure that rules and procedures are followed.
Employees share a pride in their work.
This organization has a code of professional conduct that employees are expected to follow.
Management encourages creativity, innovation, and continuous improvement.
 
 
 
Overall, when I think about my job and the work environment, I see:
 
More positive than negative aspects
 
Neutral
 
More negative than positive aspects
 
N/A
 
 
 
The amount of work I am expected to do on my job is reasonable.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
I am satisfied with the productivity and efficiency of my department
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
I have enough information to do my job well.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
My department operates in a cost-efficient manner.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
I am aware of the daily operations within my department.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Diverse perspectives are valued are valued within my department.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
N/A
 
 
 
Considering everything, how satisfied are you with your job?
 
Very Dissatisfied
 
Somewhat Dissatisfied
 
Undecided
 
Somewhat Satisfied
 
Very Satisfied
 
Please contact [email protected] if you have any questions regarding this survey.
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