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Quality Delivers high quality work
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Productivity Consistently achieves work objectives
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Knowledge Applies broad knowledge, information, and deep expertise to address critical issues.
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Company Values Support the Mission, Vision and Values
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Business Knowledge Stays abreast of important global activities and trends (e.g., competitive, technological, social, economic, and political) that may have an impact on the business.
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| Performance to Role - Provide comments on the employee's performance relative to Role. | | |
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Passion and Commitment Demonstrates a "can-do" spirit, a sense of optimism, ownership, and commitment. Sets high standards for own performance. Follows through on commitments.
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Integrity and Honesty in All Our Relationships Maintains positive relationships even under difficult or heated circumstances. Shows consistency between words and actions. Accepts responsibility for one’s own performance and actions.
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Teamwork Promotes sharing of expertise and a free flow of learning across the organization. Listens carefully and attentively to others’ opinions and ideas. Helps others to develop a global mindset when looking at issues and problems.
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1. Demonstrates poor active listening skills (e.g., ignores, interrupts, or disregards others' comments), which in turn discourages others from sharing their opinions, ideas, etc. Does not look for ways, or misses opportunities, to collaborate with others. Shares updates and information only when asked, or with the wrong people, or leaves out people who may need the information.
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2. ----Behavior falls in between 1 and 3----
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3. Listens carefully and attentively to others' opinions and ideas. Takes opportunities to collaborate with others when they arise. Provides timely, relevant information to those who need it.
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4. ----Behavior falls in between 3 and 5----
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5. Demonstrates to others that their comments are heard by attentively listening and/or building on their opinions, ideas, or concerns during discussions. Actively looks for opportunities to collaborate in positive ways with others. Proactively shares timely, relevant updates and information to those who need it most, openly addressing questions and providing direct and honest answers that meet the needs of the audience.
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Personal Responsibility for Results Readily adapts to different ways of doing things. Seeks opportunities to acquire new knowledge and skills. Takes personal responsibility to make decisions and take action.
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1. Struggles to adapt to new ways of doing things, resisting rather than embracing changes. Relies on current knowledge, skills, and abilities, and shows little interest in expanding horizons. Delays action when issues or problems arise; asks for assistance and direction even on routine matters which he/she has the authority and responsibility to handle alone.
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2. ----Behavior falls in between 1 and 3----
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3. Readily adapts to new and different ways of doing things. Takes advantage of available opportunities to update knowledge, skills, and abilities. Acts independently and with self-reliance; takes the initiative to resolve difficult issues and problems when they arise.
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4. ----Behavior falls in between 3 and 5----
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5. Quickly and easily picks up on and adapts to different or new ways of doing things, showing enthusiasm and support for changes. Actively pursues personal learning by continuously updating knowledge, skills, and abilities; pursues stretch assignments to build own capabilities. Can always be counted on to act proactively, independently and with self-reliance; consistently takes the initiative to resolve customer issues and problems when they arise.
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