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Surveys
2017
January
E
Elevated Prep Customer Satisfaction Survey
Elevated Prep Customer Satisfaction Survey
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Your Name: ____________________________________
Thank you for taking Elevated Prep Customer Satsfaction survey. Please choose or circle the answers for the following questions:
Which of the following words would you use to describe our product?
Select all that apply.
Good Value for Money
High Quality
Impractical
Reliable
Poor Quality
Unreliable
Useful
Unique
Overpriced
Ineffective
What was your favorite aspect of Elevated Prep?
Customer Service
Engagement inside the class
Email Updates
Online Competition
Other
How would you describe the quality of our course?
Very High Quality
High Quality
Average Quality
Low Quality
Poor Quality
Do you feel satisfied with the product/ service you recieved?
Very delighted
Happy
Neutral
Unsatisfied
Very Unsatisfied
How well does our product meet your needs?
Very well
Well
Neutral
Not so well
Doesn't meet my needs
Based on your experience, will you be recommending Elevated Prep to a friend?
Definitely will
Likely
May be
Unlikely
Definitely not
How would you rank our professionalism?
Very Strong
Strong
Neutral
Weak
Unprofessional
Would you say we are the best test prep company you had exposure to?
Yes, definitely
About the same
No, there are better
No exposure to other companies
If you have any younger children, how likely are you to choose Elevated Prep for their ACT/ SAT prep or college admissions?
Very likely
Likely
Neutral
Unlikely
Definitely Not
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