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Hello, My name is Gabrielle Drake and I am currently a student at Robert Morris University. I am conducting a survey for a class project and would really appreciate feedback. I am going to ask questions about the electrical contracting industry. All your answers will be confidential and anonymous. Thank you for your time.
 
 
 
Are you a homeowner? 
 
Yes
 
No
 
 
 
Have you ever had electrical issues in your home?
 
Yes
 
No
 
 
 
If yes, who did you contact to fix your problem?
   
 
 
 
How did you find this company/individual?
 
Ads
 
Online
 
Electrical Contracting Company
 
Previous Work Needed Done
 
Phonebook
 
Friends/Family
 
Other
 
 
 
 
How satisfied are you with the company/individuals services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
Explain why or why not.
   
 
 
Rate the following based on that company/individual.
Poor Average Good
Availability
Helpful
Prices/Costs
Timeliness
Products
Quality of Work
 
 
 
Would you go back to this company/individual for future issues?
 
Yes
 
No
 
 
 
Would you refer this company/individual to friends/family?
 
Yes
 
No
 
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