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Exit Survey
 
 
Hello,
You are invited to participate in our satisfaction survey. In this survey, approximately 50  people will be asked to complete a survey that asks questions about their recent service. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. 

Thank you very much for your time and support.
 
 
 
How did you hear about us?
 
Friend/Family
 
Collegue
 
Yellow Pages
 
Advertisement
 
 
 
Was your phone call handled with courtesy?
 
Yes
 
No
 
 
 
Did the technition arrive within the specified window of time?
 
Yes
 
No
 
 
 
Did technician show respect to your home/business?
 
Yes
 
No
 
N/A
 
 
 
Did technician show you how to operate items installed? 
 
Yes
 
No
 
N/A
 
 
 
Do we offer a fair price?
 
Very Fair
 
Fair
 
Unfair
 
Very Unfair
 
 
 
How satisfied are you with our services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How like are you to recommend us to a friend or colleague?
Very Unlikely
Unlikely
Maybe
Likely
Very Likely
 
 
 
Are you likely to return to SGT LLC?
Yes
No
 
 
 
Do you have any comments or recommendations you would like to share?
   
 
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