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  1. Surveys
  2. 2013
  3. July
  4. E
  5. ELD Workplace
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Exit Survey
 
 
Hello Private & EPL Group!

In advance of ELD's senior management meetings in August, I wanted to have all of you participate in a survey about the ELD workplace to get all of your feedback on how we as a collective management team are doing and how we can improve. It will take approximately 15 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. However we view your opinions as very important, so we hope all will feel comfortable completing the survey.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Thanks in advance for your participation and let me know if anyone has any concerns.

- Chris
 
 
 
How is morale around the division?
 
The morale of the entire division is good
 
My morale is good, but others have lower levels of morale
 
My morale is low, but the rest of the division is good
 
The morale of the entire division is low
 
 
 
What is the best way to characterize your workload?
 
I am overwhelmed on a daily basis
 
I am very busy at times and slow at others
 
I generally have enough to work on but not swamped
 
I routinely need more things to work on
 
 
 
What is the biggest factor limiting your production?
 
Too many administrative tasks
 
Spending time on unproductive brokers/submissions
 
Systems limitations
 
Co-workers
 
My own motivation
 
Other
 
 
 
 
Is the division heading in the right direction?
 
The entire division is on the right course
 
My group is on the right course, while others are on the wrong course
 
My group is on the wrong course, while others are on the right course
 
The entire division is on the wrong course
 
 
 
What would be the best way to grow profitably?
 
Hire more underwriters and/or support staff
 
Reallocate current staff in a more productive manner
 
Travel and market more
 
Invest in more efficient systems and processes
 
Enter a new line of business
 
Other
 
 
 
 
How would you characterize training opportunities?
 
The combination of internal training sessions and corporate offerings are fine
 
We need to bring in more outside sources and/or send employees to formal training seminars
 
Most training is a waste of time
 
We should offer more training but with internal resources like claims
 
 
 
Describe the regulatory group (rate, form, and endorsement filings)?
 
The entire process is not working
 
The process is fine, but we need more staff
 
The process and staffing levels are fine
 
The staff is fine, but the processes are broken
 
 
 
What things are we doing really well as a division?
   
 
 
 
What things need to be improved on the most?
   
 
 
 
What is senior management missing that would be a great opportunity to improve the operations of ELD and help us be more successful?