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Hello:
My name is Albert Wunsch, and I am currently a Food Marketing Major at Saint Joseph's University. You are invited to participate in my survey for my Summer Scholars Project. I am currently researching the effects ecommerce has had on the food industry. In this survey, you will be asked approximately 25 questions about your usage and opinion of ecommerce in relation to food. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. All responses are important and greatly appreciated!

Please start with the survey now by clicking on the Continue button below.

 
 
 
* 1. What is your gender?
 
Male
 
Female
 
 
 
* 2. What is your age?
 
14-17
 
18-24
 
25-29
 
30-39
 
40-49
 
50+
 
 
 
* 3. Do you own a computer?
 
Yes
 
No
 
 
 
* 4. Do you own a smartphone?
 
Yes
 
No
 
 
 
* 5. How often, if ever, do you order food for “delivery” or “take-out”, whether it be for breakfast, lunch, or dinner?
 
Rarely
 
Monthly
 
Weekly
 
Daily
 
 
 
* 6. What is your preferred method of ordering “take-out” or “delivery” food?
 
Visit establishment and order face-to-face
 
Call in with a telephone
 
Use mobile phone app
 
Use website
 
 
 
* 7. How many food related websites have you visited in the last 3 months?
 
0
 
1-5
 
6-10
 
11-15
 
16 or more
 
 
 
* 8. Have you ever used a website to purchase "take-out/delivery" food?
 
Yes
 
No
 
 
 
9. (If you answered “Yes” to Question 8, please answer this following question. If you answered “No”, please skip it.)
How would you rate your overall experience?
 
Very unsatisfied
 
Unsatisfied
 
Neutral
 
Very Satisfied
 
Extremely Satisfied
 
 
 
10. (If you answered “No” to Question 8, please answer this following question. If you answered “Yes”, please skip it.)
Would you be willing to try using a website to purchase “take-out/delivery” food?
 
Yes
 
No
 
 
 
11. Do you have any food related apps downloaded onto your smartphone?
 
Yes
 
No
 
 
 
12. (If you answered “No” to question 11, please skip this question)
How many food related apps do you have?
 
1
 
2-5
 
6 or more
 
 
 
* 13. Have you ever used a phone app to purchase "take-out/delivery" food?
 
Yes
 
No
 
 
 
14. (If you answered “No” to question 13, please skip this question)
How often do you typically use these apps?
 
Rarely
 
Monthly
 
Weekly
 
Daily
 
 
 
15. (If you answered “Yes” to question 13, please answer this following question. If you answered “No”, please skip it.) How satisfied are you with ordering “take-out/delivery” food via phone app experience?
 
Very unsatisfied
 
Unsatisfied
 
Neutral
 
Very Satisfied
 
Extremely Satisfied
 
 
 
16. (If you answered “No” to question 13, please answer this following question. If you answered “Yes”, please skip it.)
Would you be willing to try using an app to purchase “take-out/delivery” food?
 
Yes
 
No
 
 
 
* 17. How likely are you to recommend ordering “take-out/delivery” food via website or phone app to others?
 
Definitely
 
Probably
 
Not sure
 
Probably Not
 
Definitely Not
 
Never used
 
 
 
* 18. How do you currently buy the majority of your groceries?
 
Personally go to a supermarket
 
Personally go to a mass retailer (Walmart, Target, Costco, etc) store
 
Utilize a store’s website
 
Utilize a phone app
 
 
 
* 19. Have you ever purchased groceries over the web?
 
Yes
 
No
 
 
 
20. (If you answered “Yes” to question 19, please answer this following question. If you answered “No”, please skip it.) How satisfied are you with your grocery shopping via website experience?
 
Very unsatisfied
 
Unsatisfied
 
Neutral
 
Very Satisfied
 
Extremely Satisfied
 
 
 
21. (If you answered "No" to question 19, please answer this following question. If you answered "Yes", please skip it.) Would you be willing to try using a website to purchase groceries?
 
Yes
 
No
 
 
 
* 22. Have you ever purchased groceries via phone app?
 
Yes
 
No
 
 
 
23. (If you answered "Yes" to the question 22, please answer this following question. If you answered "No", please skip it.) How satisfied are you with your grocery shopping via phone app experience?
 
Very unsatisfied
 
Unsatisfied
 
Neutral
 
Very Satisfied
 
Extremely Satisfied
 
 
 
24. (If you answered "No" to question 22, please answer this following question. If you answered "Yes", please skip it.) Would you be willing to try using a phone app to purchase groceries?
 
Yes
 
No
 
 
 
* 25. How likely are you to recommend ordering groceries via website or phone app to others?
 
Definitely
 
Probably
 
Not sure
 
Probably Not
 
Definitely Not
 
Never used
 
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