1. Surveys
  2. 2014
  3. July
  4. E
  5. E-commerce with LBS (restaurant)
0%
Questions marked with an * are required Exit Survey
 
 
Hello:
You are invited to participate in our survey E-commerce with location-based service. In this survey, approximately 10 people will be asked to complete a survey that asks questions about location-based service applying. It will take approximately 8 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Dong CHEN at +44 7873530239 or by email at the email address specified below.
[email protected]

Thank you very much for your time and support.
 
 
 
* 1. How many LBS does your business register?
 
Foursquare
 
Google Places
 
Gowalla
 
Shopkick
 
Loopt
 
Open table
 
Yelp
 
Urbanspoon
 
Fourwhere
 
Vourercloud
 
Check.in
 
Where
 
SCVNGR
 
Groupon
 
Other
 

 
 
 
* 2. What are the reasons that you registered LBS services?
 
Send promotion/ reward message to target customers effectively
 
Market new product/ service efficiently
 
A lower cost approach to promote business
 
Popular LBS services

 
 
 
* 3. Do you consider registering more LBS in order to improve the ranking of your restaurant?
 
Yes
 
No
 
 
 
* 4. Do you think the number of the customer increases after you register LBS?
 
Yes
 
No
 
 
 
* 5. Do you consider the reviews of customers?
 
Yes
 
No
 
 
 
* 6. How do you deal with the bad reviews of customers?
 
Delete immediately
 
Response as soon as possible
 
Force the customer to submit a good review
 
Do nothing
 
 
 
* 7. How do you think the cost of LBS?
 
High
 
Medium
 
Low
 
 
 
* 8. Do you think that LBS will lead to too many customers with which the business could not cope?
 
Yes
 
No
 
 
 
* 9. What is the big issue of LBS? Do you have some suggestion for LBS improvement?