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  2. 2014
  3. August
  4. E
  5. E commerce .com project
0%
Exit Survey
 
 
How important would/is this tool to you ? Rate on one to five
 
1
 
2
 
3
 
4
 
5
 
 
 
what are your reasons for not making use of the online tools
(Select all that apply)?
 
No export booking
 
track and trace by phone
 
No communication from Ml
 
Other
 

 
 
 
have you ever heard about online tool
 
yes
 
No
 
 
 
What alternatives are currently in place of e-commerce?
 
Physical movement to ML office
 
Email
 
Other
 
 
 
 
If your main barrier to e-commerce were eliminated, would you be willing to use it?
 
yes
 
No
 
 
 
Are you currently making use of any of the following on line tools?
?
 
No
 
Quotes
 
Booking Request
 
Booking Confirmation
 
SI
 
TP DOC
 
Shipment overview
 
Track and Trace
 
Invoicing
 
Payment
 
Dispute Resolution
 
Schedule
 
Arrival Notification
 
If yes what are your reasons for making use of the tool
 
 
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