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  1. Surveys
  2. 2017
  3. May
  4. E
  5. E-commerce - Security and Privacy
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Questions marked with a * are required Exit Survey
 
 
* What is your gender
 
Male
 
Female
 
 
 
* Have you ever used online shopping?
 
Yes
 
No
 
 
 
* How often do you do online shopping
 
Twice a week
 
Weekly
 
Once per two weeks
 
Monthly
 
Occasionally
 
 
 
* Have you reduced the frequency of traditional shopping due to online shopping
 
Yes
 
No
 
 
Please select your level of agreement to the following questions about Online Shopping
Strongly Disagree Disagree Indifferent Agree Strongly Agree N/A
Gives flexibility and convenience
Provides more broader brand options and choices
Easy navigation around the website
Free Delivery and returns
Fit and sizing accurate information
Product suggestion to match what you are purchasing
No wait time
Read Reviews/Comments before buying a product
 
 
How important are each of the following factors in refraining your from shopping on the internet
Very Important Important Indifferent Unimportant Very Unimportant N/A
* Waiting to receive the product
* Risk of credit card transactions
* Risk of identity theft
* Difficulty in returning products/Items
* Risk of not getting what I paid for
* Risk of losing privacy
* Not skillful with internet
* Lack of trust worthiness of vendors
* Complex compared to traditional shopping
* Not being able to touch/feel the products
* More expensive than sold in retail store
* Row 12