This free survey is powered by
  1. Surveys
  2. 2016
  3. April
  4. D
  5. dushyant raj singh
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Questions marked with a * are required Exit Survey
 
are you satisfies with your connection ? if yes, then rate the parameters on a five point scale
excellent very good fairly good average poor
* excellent connectivity
* low tariff charges
* roaming facility
* personalized service
* easy availability of recharge coupons
* response time by customer care
* behavior and courtesy of executive
* sms rates
 
 
 
* Since when are you using your preferred network ?
 
Less than or equal to 1 year
 
More than 1 year & less than 2 years
 
More than 2 years & less than 5 years
 
More than 5 years
 
 
How satisfied are you with the following:
excellent good average poor
* information about new offer
* Approach is polite and genius
* Quick in providing service?
 
 
 
* how do companies keep their customers updated about their customer related serviecs and schemes ?
 
internet
 
television
 
radio
 
hoarding
 
cold calling
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
Which mobile connection are you using at present?
 
a) Airtel
 
b) BSNL
 
c) Idea
 
d) Vodafone
 
e) Reliance
 
 
 
* Which parameter do you look for while selecting the service provider
 
call charges/ tariff
 
network availablity
 
customer care services
 
offers and schemes
 
any other
 
 
 
* Who/What influences your buying decision?
 
Friends
 
Family
 
Advertisement
 
Past-experience
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually