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Surveys
2013
October
D
Dunkin' Donuts Survey
Dunkin' Donuts Survey
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Overall, how would you rate the food/drinks? (Choose One)
1 = Highly Dissatisfied
2 = Mostly Dissatisfied
3 = Somewhat Dissatisfied
4 = Neutral
5 = Somewhat Satisfied
6 = Mostly Satisfied
7 = Highly Satisfied
Overall, how would you rate customer service? (Choose One)
1 = Highly Dissatisfied
2 = Mostly Dissatisfied
3 = Somewhat Dissatisfied
4 = Neutral
5 = Somewhat Satisfied
6 = Mostly Satisfied
7 = Highly Satisfied
Do you feel satisfied with Dunkin' Donuts's line of products? (Choose One)
1 = Highly Dissatisfied
2 = Mostly Dissatisfied
3 = Somewhat Dissatisfied
4 = Neutral
5 = Somewhat Satisfied
6 = Mostly Satisfied
7 = Highly Satisfied
Are you satisfied with the convenience of Dunkin' Donuts locations? (Choose One)
1 = Highly Dissatisfied
2 = Mostly Dissatisfied
3 = Somewhat Dissatisfied
4 = Neutral
5 = Somewhat Satisfied
6 = Mostly Satisfied
7 = Highly Satisfied
How satisfied are you with the cleanliness of the Dunkin' Donuts locations you frequent? (Choose One)
1 = Highly Dissatisfied
2 = Mostly Dissatisfied
3 = Somewhat Dissatisfied
4 = Neutral
5 = Somewhat Satisfied
6 = Mostly Satisfied
7 = Highly Satisfied
How often do you visit Dunkin' Donuts per week? (Choose One)
1 = Highly Dissatisfied
2 = Mostly Dissatisfied
3 = Somewhat Dissatisfied
4 = Neutral
5 = Somewhat Satisfied
6 = Mostly Satisfied
7 = Highly Satisfied
How likely are you to return to Dunkin' Donuts in the future? (Choose One)
1 = Not Likely
2 = Neutral
3 = Likely
How likely are you to return in the future? (Choose One)
1 = Not Likely
2 = Neutral
3 = Likely
*
Do feel satisfied with Dunkin' Donuts line of products? (Choose One)
1 = Highly Dissatisfied
2 = Mostly Dissatisfied
3 = Somewhat Dissatisfied
4 = Neutral
5 = Somewhat Satisfied
6 = Mostly Satisfied
7 = Highly Satisfied
*
Do feel satisfied with Dunkin' Donuts line of products? (Choose One)
1 = Highly Dissatisfied
2 = Mostly Dissatisfied
3 = Somewhat Dissatisfied
4 = Neutral
5 = Somewhat Satisfied
6 = Mostly Satisfied
7 = Highly Satisfied
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