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Exit Survey
 
 
ASSA ABLOY currently offers digital sales content in many places. In order to better serve your needs we are looking for input on organizing and storing information so that it will be easier and faster to access in the future.
 
 
 
Which of the following best describes your sales role?
 
Manager/Director/Principal/VP
 
Representative/Consultant/Specialist
 
Administration/Support
 
Other
 
 
 
 
Which of the following best describes your primary sales focus? (Select one)
 
Architects
 
Contract Hardware Distribution
 
Wholesale Distribution
 
End User/Vertical Market
 
OEMs
 
Security Consultants
 
Other
 
 
 
 
Which of the following best describes the scope of your ASSA ABLOY sales responsibility?
 
US Territory/Region
 
Canadian Territory/Region
 
North America
 
International
 
 
 
How long have you worked with ASSA ABLOY?
 
Less than a year
 
1 year to less than 5 year
 
5 years to less than 10 years
 
10 years to less than 20 years
 
20+ years
 
 
How satisfied are you with the digital sales & marketing materials provided to you for the following product areas? 
1: Not at all satisfied 2 3 4 5: Extremely satisfied I don't know / I don't rep this product area
Door & Frames
Mechanical Solutions (Hardware & Accessories)
Electromechanical Solutions
Integrated Solutions
Glass Solutions
Entrance Automation Solutions
 
 
 
When looking for digital/electronic information from ASSA ABLOY, what percentage of the time are you using the following devices? Please allocate 100 points based on your use, enter 0 if you don't use at all:
Computer or laptop
Tablet
Cell phone
0
 
 
Only considering the devices you use for work purposes, what operating system do these devices use?
Microsoft Windows Apple iOS Google Android Other/or Don't know Do not use for work
Computer/laptop
Tablet
Cell phone
 
 
 
Generally speaking, what percentage of the time do you find you need online content but don't have access to the Internet/Wi-Fi?
   %
 
 
Please rate your experience using the following resources as a place to access digital ASSA ABLOY content:
Excellent Good Average Fair Poor Don't know/ Don't use
'BOX' website folders
Brand websites
Saving to your desktop
DSS Extranet/crcDASH
DSS Resource Library
Emailed newsletters
Factory/MFG contact
Flash/thumb drive
Google/other search engine
Mobile app
Rep firm Intranet
SalesPoint
Social Media
YouTube
 
 
 
What causes you the most frustration when it comes to ASSA ABLOY's online/digital content?
   
 
 
 
As stated previously, there are many places where ASSA ABLOY sales information lives, and we realize there are instances where you might capture it from one place and store it in another for ongoing use. For the purpose of these questions we want to know where you go most often/on an ongoing basis for this information.

For example, if you download a catalog from a brand website once, but keep it on your desktop and go there on an ongoing basis -- the appropriate response would be 'desktop'.
 
 
 
When looking for online catalogs for ASSA ABLOY brands, where do you go most often? (Select one)
 
'BOX' website folders
 
Brand website
 
Desktop
 
DSS Extranet/crcDASH
 
DSS Resource Library
 
Email Newsletter
 
Factory/MFG contact
 
Flash/thumb drive
 
Google/other search engine
 
Mobile app
 
Rep firm Intranet
 
SalesPoint
 
YouTube
 
I don't use online catalogs
 
Other
 
 
 
 
What percentage of the time are you doing the following with online catalog information?  Please allocate 100 points for activities, entering 0 if you don't do that activity at all.
Review it/answer a question
Print it out
Show it to someone on a mobile device
Project it to a conference room screen
Share it via email
Use it to create something new
0
Values must add up to 100
 
 
Regardless of where you go for information, how do you typically search for online catalog files?
By brand By product category By vertical market By file type By product name By file name By document number By time frame Other
Current Method
Preferred Method
 
 
 
When looking for Price Books for ASSA ABLOY brands, where do you go most often? (Select one)
 
'BOX' website folders
 
Brand website
 
Desktop
 
DSS Extranet/crcDASH
 
DSS Resource Library
 
Email Newsletter
 
Factory/MFG contact
 
Flash/thumb drive
 
Google/other search engine
 
Mobile app
 
Rep firm Intranet
 
SalesPoint
 
YouTube
 
I don't use Price Books
 
Other
 
 
 
 
Whe percentage of the time are you doing the following with Price Book information?  Please allocate 100 points for activities, entering 0 if you don't do that activity at all.
Review it/answer a question
Print it out
Show it to someone on a mobile device
Project it to a conference room screen
Share it via email
Use it to create something new
0
Values must add up to 100
 
 
Regardless of where you for information, how do you typically search for Price Book files?
By brand By product category By vertical market By file type By product name By file name By document number By time frame Other
Current Method
Preferred Method
 
 
 
When looking for sell sheets/cut sheets for ASSA ABLOY brands, where do you go most often? (Select one)
 
'BOX' website folders
 
Brand website
 
Desktop
 
DSS Extranet/crcDASH
 
DSS Resource Library
 
Email Newsletter
 
Factory/MFG contact
 
Flash/thumb drive
 
Google/other search engine
 
Mobile app
 
Rep firm Intranet
 
SalesPoint
 
YouTube
 
I don't use sell sheets/cut sheets
 
Other
 
 
 
 
What percentage of the time are you doing the following with sell sheet/cut sheet information?  Please allocate 100 points for activities, entering 0 if you don't do that activity at all.
Review it/answer a question
Print it out
Show it to someone on a mobile device
Project it to a conference room screen
Share it via email
Use it to create something new
0
Values must add up to 100
 
 
Regardless of where you for information, how do you typically search for sell sheet/cut sheet files?
By brand By product category By vertical market By file type By product name By file name By document number By time frame Other
Current Method
Preferred Method
 
 
 
When looking for training materials/PlayBooks for ASSA ABLOY brand products, where do you go most often? (Select one)
 
'BOX' website folders
 
Brand website
 
Desktop
 
DSS Extranet/crcDASH
 
DSS Resource Library
 
Email Newsletter
 
Factory/MFG contact
 
Flash/thumb drive
 
Google/other search engine
 
Mobile app
 
Rep firm Intranet
 
SalesPoint
 
YouTube
 
I don't use training materials/PlayBooks
 
Other
 
 
 
 
What percentage of the time are you doing the following with training materials/PlayBook information?  Please allocate 100 points for activities, entering 0 if you don't do that activity at all.
Review it/answer a question
Print it out
Show it to someone on a mobile device
Project it to a conference room screen
Share it via email
Use it to create something new
0
Values must add up to 100
 
 
Regardless of where you for information, how do you typically search for training materials/PlayBook files?
By brand By product category By vertical market By file type By product name By file name By document number By time frame Other
Current Method
Preferred Method
 
 
 
When looking for technical information/templates/install instructions for ASSA ABLOY brand products, where do you go most often? (Select one)
 
'BOX' website folders
 
Brand website
 
Desktop
 
DSS Extranet/crcDASH
 
DSS Resource Library
 
Email Newsletter
 
Factory/MFG contact
 
Flash/thumb drive
 
Google/other search engine
 
Mobile app
 
Rep firm Intranet
 
SalesPoint
 
YouTube
 
I don't use technical information/templates/install instructions
 
Other
 
 
 
 
What percentage of the time are you doing the following with technical information/templates/install instructions etc?  Please allocate 100 points for activities, entering 0 if you don't do that activity at all.
Review it/answer a question
Print it out
Show it to someone on a mobile device
Project it to a conference room screen
Share it via email
Use it to create something new
0
Values must add up to 100
 
 
Regardless of where you for information, how do you typically search for technical information/templates/install instruction etc. files?
By brand By product category By vertical market By file type By product name By file name By document number By time frame Other
Current Method
Preferred Method
 
 
 
When looking for sales-specific promotional materials such as videos/animations/PowerPoints etc. for ASSA ABLOY brand products, where do you go most often? (Select one)
 
'BOX' website folders
 
Brand website
 
Desktop
 
DSS Extranet/crcDASH
 
DSS Resource Library
 
Email Newsletter
 
Factory/MFG contact
 
Flash/thumb drive
 
Google/other search engine
 
Mobile app
 
Rep firm Intranet
 
SalesPoint
 
YouTube
 
I don't use sales-specific promotional materials such as videos/animations/PowerPoints
 
Other
 
 
 
 
What percentage of the time are you doing the following with sales-specific promotional materials such as videos/animations/PowerPoints etc?  Please allocate 100 points for activities, entering 0 if you don't do that activity at all.
Review it/answer a question
Print it out
Show it to someone on a mobile device
Project it to a conference room screen
Share it via email
Use it to create something new
0
Values must add up to 100
 
 
Regardless of where you for information, how do you typically search for sales-specific promotional materials such as video/animation/PowerPoint etc. files?
By brand By product category By vertical market By file type By product name By file name By document number By time frame Other
Current Method
Preferred Method
 
 
 
When looking for product images for ASSA ABLOY brand products, where do you go most often? (Select one)
 
'BOX' website folders
 
Brand website
 
Desktop
 
DSS Extranet/crcDASH
 
DSS Resource Library
 
Email Newsletter
 
Factory/MFG contact
 
Flash/thumb drive
 
Google/other search engine
 
Mobile app
 
Rep firm Intranet
 
SalesPoint
 
YouTube
 
I don't use product images
 
Other
 
 
 
 
What percentage of the time are you doing the following with product imagesPlease allocate 100 points for activities, entering 0 if you don't do that activity at all.
Review it/answer a question
Print it out
Show it to someone on a mobile device
Project it to a conference room screen
Share it via email
Use it to create something new
0
Values must add up to 100
 
 
Regardless of where you for information, how do you most often/typically search for product image files?
By brand By product category By vertical market By file type By product name By file name By document number By time frame Other
Current Method
Preferred Method
 
 
 
How interested would you be in receiving automatic email notifications when new content is available?
 
Very interested
 
Somewhat interested
 
Neutral/Unsure
 
Not very interested
 
Not at all interested
 
 
 
If notifications were available, how would you prefer to manage them [Turn them on and off]?
 
By brand
 
By product category
 
By file type/information type
 
By time frame (Ex: New this year, Launched in the last 3 years etc)
 
I don't want to manage notifications, notify me of everything
 
I don't want to receive notifications
 
Other
 
 
 
 
What would be your top recommendation to the ASSA ABLOY brand Groups that would improve your experience with ASSA ABLOY digital content?
   
 
 
 
Thank you! These are all of our questions.
 
 
 
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