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Hello:
You are invited to participate in Airtel DSA Customer Satisfaction. In this survey, all our valued DSA's will be asked to complete a survey that asks questions about various aspects of their partnership with Airtel. It will take approximately one minute to complete the questionnaire.

Your participation in this study is very critical towards strengthening our Partnership and Services. Feedback will be used to help improve the current Commission Structure. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact your direct Channel Managers within Airtel by email or their contact numbers.

Thank you very much for your time and support. Please start with the survey now by clicking on the button below
 
 
 
 
How long have you been with Airtel Networks?
 
Less than 3 months
 
Less than 6 months
 
6-12Months
 
1 + year
 
 
 
How often do you get phone-calls or physical visits from your account manager?
 
Daily
 
Weekly
 
Monthly
 
Never
 
Other
 
 
 
 
How many Feet on Street do you currently have?
 
Less than 2
 
Less than 5
 
Less than 10
 
More than 10
 
 
 
Where do you recruit your Feet On Street from?.
 
Family and Friends
 
Recruitment Agencies
 
Campus/Schools
 
Other
 
 
 
 
Do you feel Airtel understands your business needs?
 
Yes
 
No
 
Average
 
Other
 
 
 
 
Do you think Airtel’s commission incentives are profitable to your business?
 
Yes
 
No
 
Average
 
 
 
Is the DSA commission structure easily understood by you?
 
Yes
 
No
 
Somewhat
 
Other
 
 
 
 
How long after you submit your invoices do you get paid your commissions?
 
1-3 days
 
3-5 days
 
Other
 
 
 
 
Are you currently being owed any past commissions? If yes, please state Month and Year
 
Yes
 
No
 
Other
 
 
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