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This section relates to the advice and paperwork you received about Debt Relief Orders (DROs) following your original Debt Remedy session |
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To what extent do you agree or disagree with the following statements:
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| Please use this space for any comments you might wish to make about your answers above | | |
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Section B) Setting up your Debt Relief Order (DRO) |
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This section relates to the process of getting your DRO set up. |
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Have you returned all of your DRO paperwork yet? |
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Please can you tell me why you have not returned your paperwork yet? (Please tick all that reflect your situation) |
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Have you found any particular piece of information difficult to get, or complete? (Please tick all that reflect your situation) |
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Have you received the barcoded DRO letter and draft application form? |
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Have you used this to pay some, or all, of your DRO fee at a Payzone point? |
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Please can you tell me why you have not made a payment yet? (Please tick all that reflect your situation) |
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Have you received your letter from the Insolvency Service acknowledging that your DRO application has been submitted and informing you of the outcome? |
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Can you please tell me why your application has not been submitted yet? (Please tick all that reflect your situation) |
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This section relates to any contact you have had with the DRO team. |
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Have you had any contact with the DRO Team during the set-up of your DRO? |
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To what extent do you agree or disagree with the following statements:
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| If you have disagreed with any of the statements then please use this space to explain why: | | |
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Section D) And finally….. |
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Taking everything into account, how would you rate the overall service provided by us? |
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How likely would you be to recommend our service to others in your situation? |
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| Please use the space below to make any other comments about your experiences in dealing with us or suggestions as to how we could improve our service | | |
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| If you would like further support from us and to talk to someone about your situation, please include your name and CCCS client reference number in the space below | | |
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