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  1. Surveys
  2. 2016
  3. March
  4. D
  5. Dr Vio
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Exit Survey
 
 
Dear Customer

Thank you for your support to Dr Vio & Partners and participating in this satisfaction survey.

Thank you very much for your time and support. Please start with the survey now by clicking on the Next button below.
 
 
 
* Which of the following best describes the reason you visited our center recently?
 
For doctor consultation
 
For a physical health check
 
For vaccination
 
Other
 
 
 
How satisfied are you with our frontline staffs?
Initative
Caring
Attentive
Timely response
Entrusting
 
 
How satisfied are you with the center you visited recently?
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Accessibility
Opening hours
Cleanliness and tidiness
Environment (e.g. ventilation, furniture and fixture)
Well-maintained clinic facilities and equipments
 
 
How satisfied are you with the waiting time in your recent visit?
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Booking hotline
Registration time
Consultation & treatment
Dispensing
 
 
 
How do you know about Dr Vio & Partners? (you may select more than one option)
 
Insurance Company
 
Friends / relatives
 
Media
 
Company
 
Other
 

 
 
 
How long have you used Dr Vio & Partners?
 
First time
 
<2 years
 
2- <5 years
 
5-10 years
 
>10 years
 
 
 
* What is you gender?
 
Male
 
Female
 
 
 
* Which is your age group?
 
Under 18
 
18-24
 
25-34
 
35-44
 
45-54
 
55-64
 
65 and over
 
 
 
How satisfied are you with our services in overall?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied