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  1. Surveys
  2. 2008
  3. February
  4. D
  5. DPO Survey 225C - CH experiment
 

Thank you for agreeing to participate in this important survey on document process outsourcing. Your responses will be kept strictly confidential and only aggregate data will be shared with the survey’s sponsor. The survey should take less than 10 minutes to complete. Please do your best to answer the questions accurately, as it is not possible to back up and re-take the survey by clicking on the link again.
 
 

Based on what you know about Océ Business Services, to what extent would you agree with the following statements about them?


Strongly disagree Disagree Somewhat disagree Neither agree nor disagree Somewhat agree Agree Strongly agree
Can integrate and manage equipment from all OEMs
Offers an integrated end-to-end solution
Provides access to innovation and proven technology
Has a highly trusted reputation
Has deep expertise in the document domain
Offers a high degree of flexibility and responsiveness
Has well-trained, professional onsite staff
Provides highly competitive pricing
Provides access to document process best practices
Delivers consistent service levels
Provides systematic measurement and improvement
 
 

You have almost completed the survey, so please let us know which gift card you would like to have as a token of our thanks. We will do our best to accommodate your request, but may need to make a substitution. Once you have completed the survey, we will email the information you will need to activate your gift card in the next few days.
 
 

Based on what you know about Pitney Bowes, to what extent would you agree with the following statements about them?


Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree
Provides access to document process best practices
Offers an integrated end-to-end solution
Has well-trained, professional onsite staff
Delivers consistent service levels
Provides highly competitive pricing
Offers a high degree of flexibility and responsiveness
Provides systematic measurement and improvement
Can integrate and manage equipment from all OEMs
Has a highly trusted reputation
Provides access to innovation and proven technology
Has deep expertise in the document domain
 
 

Based on what you know about Xerox, to what extent would you agree with the following statements about them?


Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree
Delivers consistent service levels
Provides access to innovation and proven technology
Provides systematic measurement and improvement
Offers an integrated end-to-end solution
Provides highly competitive pricing
Provides access to document process best practices
Has a highly trusted reputation
Has well-trained, professional onsite staff
Offers a high degree of flexibility and responsiveness
Can integrate and manage equipment from all OEMs
Has deep expertise in the document domain
 
 

Thank you very much for taking our survey. Would it be okay for one of our research managers to contact you for a brief follow up interview? We would like to spend a few minutes with you on the telephone to further probe some of the issues raised in this survey. An incentive will be offered to all interview participants as a token of our appreciation for your time.


 
Yes, it is ok to contact me
 
No, thank you
 
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