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  1. Surveys
  2. 2012
  3. February
  4. D
  5. Donkerhoek Data
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By Donkerhoek Data strewe ons daarna om altyd uitstekende diens te lewer, maar sonder waardevolle terugvoering van ons kliënte, kan ons nie bepaal of die diens wat ons lewer op standaard is, en waar ons kan verbeter nie. Ons vra dus u samewerking, deur die volgende paar vrae te antwoord. Die inligting word as vertroulik gesien, en u eerlike opinie word opreg waardeer.

At Donkerhoek Data we strive to always provide excellent service, but without valuable feedback from our customers, we cannot determine whether the service we provide is up to standard, and where we can improve. We therefore request your cooperation by answering following few questions. The information is seen as confidential, and your honest opinion is appreciated.

 
 
 
Hoe lank gebruik u al ons program?
How long have you been using our program?
 
minder as 6 maande / less than 6 months
 
6 maande tot 'n jaar / 6 months to a year
 
1 jaar tot 3 jaar / 1 year to 3 years
 
3 jaar tot 5 jaar / 3 years to 5 years
 
5 jaar tot meer / 5 years or more
 
 
 
Is u tevrede met die diens wat u van ons Support Konsultante ontvang het in die laaste 6 maande?
Are you satisfied with our service delivery from our Support Consultants in the last 6 months?
 
Ja / Yes
 
Nie altyd / Not always
 
Nee / No
 
 
 
Met u laaste oproep, was die Support Konsultant Vriendelik en Professioneel?
With your last call, was the Support Consultant Friendly and Professional?
 
Ja / Yes
 
Nee / No
 
Naam van Konsultant / Name of Consultant
 

 
 
 
Wat is die langste wat u al gewag het vir bystand om u probleem op te los?
What was the longest you've waited for assistance to your problem?
 
1 Dag / 1 Day
 
2 tot 5 Dae / 2 to 5 Days
 
1 tot 2 Weke / 1 to 2 Weeks
 
2 Weke en Meer / 2 Weeks or More
 
 
 
Is u tevrede met die diens wat u ontvang het van Ontvangs en Administrasie?
Are you satisfied with the service delivery from our Reception and Administration?
 
Ja / Yes
 
Nee / No
 
 
 
Indien u opleiding by ons kantoor ontvang het, was u tevrede met die opleiding en was dit voldoende?
If your receive training at our office, were you satisfied with the quality of training and was it enough?
 
Uitstekend / Excellent
 
Tevrede / Satisfied
 
Onvoldoende / Insufficient
 
Meer opleiding Nodig / Need more Training
 
 
 
Voel u dat die produk wat u tans gebruik voldoen aan u vereistes en verwagtinge?
Do you feel that the product you currently using meet your needs and expectations?
 
Ja / Yes
 
Nie heeltemal nie / Not quite
 
Nee / No
 
 
 
Om u algehele tevredenheid met Donkerhoek Data te evalueer, watter punt sal u vir ons toeken?
To evaluate your overall satisfaction with the Donkerhoek Data, what point will you grant to us?
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10
 
 
 
Maatskappy / Plaasnaam
   
 
Dankie vir die tyd wat u opgeoffer het om die vrae te beantwoord. Ons waardeur werklik die inligting wat u verskaf het. Kliek asseblief op die "continue" knoppie om die opname in te dien en sluit die volgende bladsy. Thank you for taking time out to participate in our survey. We truly value the information you have provided. Please click the continue button to submit the survey and exit the page that follow.
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