This free survey is powered by QUESTIONPRO.COM
0%
Exit Survey »
 
 
Dear ,
We're doing market research as part of a business planning exercise and your input is important to us. This survey is about cooks and maids in the Bangalore area and it should take about 15 minutes to complete.

CONFIDENTIALITY STATEMENT:
Your survey responses will be strictly confidential and data from this research will be used only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
Section 1: About Your Household
 
 
 
Please fill in this section for the whole of your household.
 
 
* Your Name
   
 
 
Locality - in which part of Bangalore do you live?
   
 
 
What is your living arrangement?
 
 
Age demographics: how many people in your household of various ages...
(number of people)
Less than 18
18 to 24
25 to 34
35 to 44
45 to 54
55 to 64
65 and above
 
Employment demographics: how many people in your house are...
(number of people)
Employed Full-Time
Employed Part-Time
Self-Employed
Student
Unemployed
 
 
Approximate annual household income (lakh Rupees):
 
 
 
Please note: the remainder of this survey is customized based on your answer to the following question... please answer this one correctly :)
 
 
* Do you employ a maid and/or cook?
 
Maid
 
Cook
 
Maid and Cook (different people)
 
Maid and Cook (same person)
 
Neither
 
 
Do you employ other domestic workers?
 
Driver
 
Security Guard
 
Nanny
 
Gardener
 
Other
 

 
 
 
What language(s) would you prefer your domestic worker(s) speak?
 
Kannada
 
Hindi
 
English
 
Other
 

 
 
 
What type of food (cuisine) do you eat most at home?
   
 
 
 
Any additional household information you feel is relevant?
   
 
 
 
About Your Maid and/or Cook
 
 
 
How did you find your present maid?
 
 
 
How did you find your present cook?
 
 
 
How did you find your present maid/cook (same person)?
 
 
Tell us about your basic arrangements...
 
 
How do you feel about your monthly charges?
 
 
 
Do you provide any additional benefits to your domestic worker(s)?
 
Full-time employment (dedicated to your household)
 
Health insurance
 
Educational grants for children
 
Job-related training
 
Paid holidays
 
Gifts and/or paid leave for festivals
 
Periodic bonuses
 
Other
 

 
 
 
Describe the Ideal Domestic Worker
 
 
 
Even though you do not have a maid or cook, please rate the following attributes in terms of general perceptions.
 
 
 
For the following questions, please tell us about:
(a) your general perceptions (attribute importance), and
(b) your general satisfaction (rating) for your current domestic worker(s).
 
 
Basic Arrangements (general perceptions):
Not Important Less Important Neutral Important Very Important
Referred by friend or family
Arrives at work on-time
Cost-effective
Gives proper notice for leaves
Flexible schedule
Reachable via mobile phone
 
 
How do you rate your current service(s) in terms of these “Basic Arrangements?"
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
Attributes and Experience (general perceptions):
Not Important Less Important Neutral Important Very Important
Honesty
Good personal hygiene
Courteous and respectful
Efficient
Thorough/meticulous
Experience (needs very little training)
Trainable (willing and able to learn)
 
 
 
How do you rate your current service(s) in terms of the above “Attributes and Experience?"
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
Cooking - Specifics (general perceptions):
Not Important Less Important Neutral Important Very Important
Cooks my mother’s style of food
Willing & able to learn new dishes
Serves food at table, tea & coffee, etc.
Can cook for large groups(will bring additional people, supplies, etc.)
 
 
 
How do you rate your current service terms of these "Cooking - Specifics" criteria?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
Cleaning - Specifics (general perceptions):
Not Important Less Important Neutral Important Very Important
Basic duties: sweeping, mopping, dishes, toilets, trash
Details: dusting, washing baseboards, walls, faucets, mirrors
Periodic jobs: windows, cabinets, tiles, utility areas
Washing and ironing clothes
 
 
 
How do you rate your current services in terms of these "Cleaning - Specifics?"
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
What do you think is a reasonable price range for the following services in the Bangalore area?
Low
(Rs. per mo)
Fair
(Rs. per mo)
High
(Rs. per mo)
Maid (assume 6 days per week, 2-3 hrs/day)
Cook (assume 6 days per week, 3 meals/day)
 
 
 
Please give us any additional feedback you may have regarding cooking and maid services.
Are there any additional criteria or additional suggestions you can think of?
   
 
Survey Software Powered by QuestionPro Survey Software