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DI Subsidiary Employee Satisfaction Survey

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Dear valued employee,

Dubai Investments is keen to ensure a better work environment for you and your colleagues and is therefore conducting this Annual Satisfaction Survey which, as part of CSR, focuses on the employee and aims to collect information for betterment of the workplace.

Last year’s survey results were closely reviewed by the top management, and they are awaiting this year’s survey results for a comparative study. Accordingly, by honestly sharing your opinion about the Company in general and your job in particular, you will allow us to find the convenient ways and tools for you to achieve an increased satisfaction at work.

The survey will only take a few minutes for you to complete and all your responses will remain confidential. The survey does not reflect your name or id and goes directly to a third party that compiles all the information together and send it as a whole.

If you have any questions about this survey or need our assistance, please contact us at 04 – 8122423 or by email at [email protected].
 
 
 
General
 
 
Please specify your gender
 
Male
 
Female
 
 
 
Which company do you work for?
 
Al Taif Investments
 
Dubai Cranes
 
Dubai Investments Industries
 
Dubai Investments Park
 
Dubai Investments Real Estate Company
 
Edible Oil
 
Emirates Building Systems
 
Emirates Extruded Polystyrene
 
Emirates Float Glass
 
Emirates Glass
 
Glass
 
Globalpharma
 
Lumiglass
 
Marmum
 
Techsource
 
United Sales Partner
 
 
 
How long have you worked at your company?
 
Less than 6 months
 
6 months - 1 year
 
1-2 years
 
3-5 years
 
More than 5 years
 
 
 
Workplace Environment
 
 
Work/Life Balance
 
 
 
Do you feel your manager understands the importance of maintaining a balance between work and personal life?
 
Yes
 
No
 
Sometimes
 
 
 
Which of the following describes the variety of tasks required by your position?
 
Too many
 
Enough
 
Not enough
 
 
 
Does your company allow flexible working hours?
 
Yes
 
No
 
Only in special circumstances
 
 
How often does work make it easy for you to:
Barely Enough Often Very often
spend time with family or people close to you
take part in community activities
keep fit and healthy
take care of personal business e.g. banking, getting your car fixed, going to the dentist, etc.
do any study or training you want to do
have enough time for leisure activities
meet religious commitments
spend time with friends
 
 
 
How flexible is the company with respect to your family responsibilities?
 
Very inflexible
 
Somewhat inflexible
 
Neither
 
Somewhat flexible
 
Very flexible
 
 
 
Advancement Opportunities
 
 
 
How long have you been occupying your current position?
 
Less than 6 months
 
6 months – 1 year
 
1-2 years
 
3-5 years
 
More than 5 years
 
 
 
How do you describe career advancement at your company?
 
Very slow
 
Somehow slow
 
Normal
 
Fast
 
Very fast
 
 
 
How often do you get promoted?
 
Less than 1 year
 
1-2 years
 
More than 2 years
 
Never
 
 
 
Do you think you are treated fairly comparing to the job you do and work load?
 
Yes
 
No
 
 
 
How do you describe the salary/compensation/benefits you get?
 
Very unsatisfying
 
Somehow unsatisfying
 
Neutral
 
Somehow satisfying
 
Very satisfying
 
 
 
Do you consider your work to be competitive in general comparing to others in the industry?
 
Yes
 
No
 
 
 
Do you think your company offers opportunities for disadvantaged groups?
 
Yes
 
No
 
I don't know
 
 
 
Employee Conduct
 
 
 
Are you aware of your company’s values?
 
Yes
 
No
 
 
 
Have you ever observed or experienced any of the following forms of discrimination at your company?
 
Racial discrimination
 
Age discrimination
 
Gender discrimination
 
No, none of the above has been observed or experienced
 
Other
 
 
 
 
Do you consider there is an adequate process against discrimination in the workplace and at the time of recruitment (e.g. against women, ethnic groups, disabled people, etc.)?
 
Yes
 
No
 
 
 
How do you rate employees’ respect for each other at work? (1 is best)
 
1
 
2
 
3
 
4
 
5
 
 
 
The company resolves conflict honestly, effectively and quickly.
 
Strongly Disagree
 
Disagree
 
Somehow Agree
 
Agree
 
Strongly Agree
 
 
 
How often do you detect misconduct (inconvenient behavior) at your company?
 
Very rarely
 
Rarely
 
Neutral
 
Often
 
Very often
 
 
 
To whom you report any complaint about misconduct?
 
Direct Manager/Supervisor
 
High management
 
No one. I don’t like to report misconduct
 
No one. There is no complaint system

 
 
 
Is irresponsible conduct fairly treated by your manager?
 
Yes
 
No
 
It depends on the employee
 
 
 
Is there a charter of rules / code of ethics / document of principles that employees can refer to?
 
Yes
 
No
 
 
If Yes, How do you evaluate this charter?
 
Poor
 
Adequate
 
Good
 
Very Good
 
 
If No, Do you think it is important to have one?
 
Yes
 
No
 
Other
 
 
 
 
How do you describe your manager’s commitment to quality?
 
No commitment
 
Adequate
 
Very Strong
 
 
 
Does your company carry out any employee conduct-related training and/or awareness raising activities?
 
Yes
 
No
 
I don't know
 
 
 
Employee Health
 
 
 
How do you rate Health & Safety procedures at your company? (1 being the best)
 
1
 
2
 
3
 
4
 
5
 
 
 
Your work at your company affects your health
 
Strongly Agree
 
Agree
 
Somehow Agree
 
Disagree
 
Strongly Disagree
 
Please Specify
 
 
 
Please confirm the following:
Strongly Disagree Disagree Somehow Agree Agree Strongly Agree
Your work at your company negatively affects your health
You have concerns related to medical costs
Employee health counseling at your company is important
You would be interested to participate in health awareness campaigns organized by your company
You would be interested in introducing health programs at your company (weight management programs, diabetes management programs, etc.)
Incorporating a company gym is a great solution to many health problem
 
 
 
Overall Satisfaction
 
 
 
Overall, how satisfied are you working for your company?
 
Very dissatisfied
 
Dissatisfied
 
Neutral
 
Satisfied
 
Very satisfied
 
 
 
To what extent do you agree with the following statement: I would recommend my company as a good place to work?
 
Strongly Disagree
 
Disagree
 
Somehow Agree
 
Agree
 
Strongly Agree
 
 
 
What kind of benefits is available to employees?
 
Health Insurance
 
Gratuity
 
Entertainment/Gym
 
Maternity/Paternity Privileges
 
Employee Assistance Programs
 
Other
 

 
 
How would you rate the leadership at your company in the following areas?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Setting corporate direction
Keeping you informed
Addressing external issue facing your company
Addressing internal issues at your company
Caring about employees
Serving as ethical role models
 
 
 
How committed are you to a long-term career at your company?
 
Not committed
 
Committed
 
Very committed
 
Not sure
 
 
 
How motivated are you to see your company succeed?
 
Not motivated at all
 
Not very motivated
 
Somewhat motivated
 
Very motivated
 
Not sure
 
 
 
How do you describe your company and situation after the 2008 Financial Crisis?
 
I do not feel safe at all
 
I am a bit worried and have some concerns
 
Nothing changed, still the same
 
It is better than other companies
 
I feel safer
 
Other
 
 
 
How satisfied are you with the following:
Strongly Disagree Disagree Somehow Agree Agree Strongly Agree
Overall, my work experience at my company is rewarding
I receive the right amount of recognition and acknowledgment from my manager
There is effective communication within my department
I feel challenged with my current position
My work gives me a sense of personal accomplishment
My job requirements are clear
I have the tools and resources to do my job well
I have a good relationship with my managers
I can trust what management tells me
I feel comfortable going to my direct supervisor with any problems or issues
I have good relationships with my colleagues
I feel encouraged to come up with new and better ways of doing things
My department encourages teamwork
I feel free to talk openly and honestly with members of my department
The physical working conditions are very good
 
 
 
What do you think about the company having an Employee Recognition Program?
 
Do Not Advise
 
Do Not Care
 
Do not know
 
Somehow Interesting
 
Strongly Advise
 
 
 
What you like best about working for your company is...
   
 
 
 
Things that your company should do to make it a better workplace are...
   
 
 
 
Overall, how satisfied are you working in your department?
 
Very Dissatisfied
 
Dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
If you have currently moved to the new headquarters "DI House", please answer the following 2 questions. Otherwise, skip to the following section.
 
 
 
I am happy to move to the company’s new headquarter DI House.
 
Strongly Disagree
 
Disagree
 
Somehow Agree
 
Agree
 
Strongly Agree
 
 
 
What I like the most about DI House (Please rank in order of interest)
We are all in the same building, communication is better now!
I am more comfortable with my new office, it is spacious!
I feel more identified with the company having its own building.
I have access to a close shopping center within my work area.
I have a better perception of my company’s businesses
 
 
 
Corporate Communication
 
 
There are opportunities available to me to express my ideas to upper management.
 
Strongly Disagree
 
Disagree
 
Somehow Agree
 
Agree
 
Strongly Agree
 
 
 
Management encourages creativity, innovation, and continuous improvement.
 
Strongly Disagree
 
Disagree
 
Somehow Agree
 
Agree
 
Strongly Agree
 
 
 
My department knows enough about other related departments within the company.
 
Strongly Disagree
 
Disagree
 
Somehow Agree
 
Agree
 
Strongly Agree
 
 
When you contact the staff in this department for assistance, the timeliness of the response is:
Not Prompt Somewhat Prompt Mostly Prompt Very Prompt N/A
Finance
Marketing & Communications
Human Resources
Internal Audit
Admin
Legal
Corporate Affairs
Investor Relations
IT
 
 
 
How satisfied are you with your involvement in decisions that affect your work?
 
Very Dissatisfied
 
Dissatisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
Compared with a year ago, how would you rate your knowledge of the company, its strategies, and its ongoing accomplishments?
 
Much less knowledgeable
 
Somewhat less knowledgeable
 
Same level of knowledge
 
Somewhat more knowledgeable
 
Much more knowledgeable
 
 
 
For which information items do you believe it is very important that you receive communications about?
 
The company's strategies for the future
 
Products and services of the company
 
The overall financial picture of the company
 
The company's capabilities
 
Human resources process
 
Technology developments
 
Issues and trends affecting our business
 
Key customer business issues
 
Company success stories
 
CSR/Community involvement programs & success stories
 
Competitive initiatives
 
Marketing programs

 
 
 
How much of DI Quarterly Newsletter “Investalk” do you often read?
 
Don’t read it at all
 
Only skim through it
 
Read most of it
 
Generally read all of it
 
 
 
What is your overall evaluation of Investalk?
 
Poor
 
Fair
 
Good
 
Very good
 
Excellent
 
 
 
What other topics do you feel are important for you to know more about and would like the company to include in future communications?
   
 
 
 
CSR & Employee Engagement
 
 
Intranet
 
 
 
What is your overall evaluation of the newly launched intranet system, Click DI?
 
It is a waste of resources
 
I don’t see any added value
 
Good start, but other projects are needed as well
 
Great idea
 
 
 
After the launch of Click DI, how would you rate your new knowledge about your company, its strategies, and its ongoing accomplishments?
 
Much less knowledgeable
 
Somewhat less knowledgeable
 
Same level of knowledge
 
Somewhat more knowledgeable
 
Much more knowledgeable
 
 
How would you rate Click DI in terms of:
Poor Fair Good Very Good Excellent
Usefulness
User-friendliness
Company Information
Business News
Communication
Personal management
 
 
 
What sections of Click DI you feel is most useful for your needs? Rank your choices (1 is most useful):
Home
News
DI Family
HR
IT
About DI
 
 
 
Satisfaction Survey
 
 
 
Did you take the employee satisfaction survey conducted in May 2010?
 
Yes
 
No
 
 
If No, What reason most describes your failure to take the survey?
 
I wasn’t working at my company at the time
 
I was absent from work during the time the survey was conducted
 
I find it useless to take such surveys
 
I didn’t have time to take the survey
 
Other
 
 
 
If Yes, How would you generally rate the survey?
 
Poor
 
Fair
 
Good
 
Very Good
 
Excellent
 
 
How would you describe the survey in terms of:
Poor Fair Good Very Good Excellent
Length
Clarity of questions
Issues tackled
Relevance to your needs
 
 
 
Do you believe your voice has reached upper management?
 
No. I haven’t noticed any changes
 
I have seen changes but not necessarily what I wanted
 
Yes. I have already noticed changes
 
 
 
What would you suggest to better engage employee opinions?
   
 
 
 
Training & Development
 
 
How do you describe your manager’s involvement in your career?
 
Poor
 
Fair
 
Good
 
Very Good
 
Optimal
 
 
 
There are opportunities available for you to develop new skills
 
Strongly Disagree
 
Disagree
 
Somehow Agree
 
Agree
 
Strongly Agree
 
 
 
Does your company provide training programs?
 
Yes
 
No
 
 
If No, Will you be interested to get training?
 
Yes
 
No
 
Not Sure
 
 
If Yes, How do you evaluate these programs? (rank from 1 to 5, 1 being best)
 
1
 
2
 
3
 
4
 
5
 
 
 
Does your company inform you about third-party training programs?
 
Yes
 
No
 
 
 
Does your company provide flexibility for attending third-party training programs or other educational events?
 
Yes
 
No
 
 
 
What kind of training you think you would need for your development?
 
Sales Training
 
Computer software training
 
Market training
 
Technical/professional training
 
Negotiation skills training
 
Leadership training
 
Coaching skills training
 
Presentation skills training
 
Foreign language training
 
Time management training
 
Other
 

 
 
 
How do you describe the quality of orientation and training received for your current position in the company?
 
Poor
 
Fair
 
Good
 
Very Good
 
Excellent
 
 
 
What other kind of empowerment is accessible to you to influence the quality of your work?
   
 
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