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2013
August
D
Desiree
Desiree
Customer Satisfaction Survey
Please answer the following based on your experience with Kal-Trading over the last
6 months
1. Please Rate our abilities on the Following:
Poor
Fair
Good
Great
Excellent
Understanding
your plastic raw material needs
Meeting your
product specifications
Fulfilling your
volume requirements
Meeting your
delivery
schedule
Providing the required
documentation
on time
Providing a timely response to your queries
Overall ease of doing business with KT:
How likely are you to do business with KT on a regular basis?
2. How do you like our Account Executive's:
Product Knowledge
Response Time
Communication (Verbal & Written)
3. How do you rate us compared to your best supplier?
Rating
What types of Material do you use? (Check all that apply)
Prime Virgin
Virgin O/S
Repro
Regrind
Which Materials do you use? (Check all that apply)
PP
PE
PET
PS
PC
PC/ABS
ABS
PVC
NYLON
EVA
TPE/ TPV
TPO
Other
Additional Comments / Feedback you feel may be helpful to us in our quest for Continuous Improvement
www.kaltrading.com
Kal-Trading Inc. 3440 Wolfedale Road, Mississauga, ON, L5C 1W4
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