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  1. Surveys
  2. 2012
  3. February
  4. D
  5. Dell Inc. Survey Form
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Which of the following Dell's product are you using?
 
Laptops
 
Desktops & All-in-Ones
 
Electronics, Software, Printers & Ink
 
Phones & Tablets

 
 
 
Where did you buy Dell's products?
 
Online Store
 
Dedicated sales representatives
 
Telephone-based-sales
 
Indirect sales channel
 
Other ( Please state below )
 
 
 
 
Why you choose Dell's products? Because of ...
 
Usability
 
Environmental-friendly
 
Flexibilty
 
Conveniency on acquisition
 
Fair price
 
Other ( Please state below )

 
 
 
Anything that you may think Dell's products can be improved?
 
No
 
Product Design
 
Product Software & system
 
Product creativity
 
Usability
 
Other ( Please state below )

 
 
 
Do you think the price of Dell's product is fair if compare to its competitors products(eg. Apple)? (Please give reason to support your answer below.)
 
Yes
 
No
 
 
 
Will you buy Dell's products again other than what you have? (Please give reason to support your answer below.)
 
Yes
 
Other
 
 
How satisfied are you with the following:
Unsatisfied Neutral Satisfied
Dell Official Website
Customer Service
Functionality
Product Design
Software System
Overall
 
 
 
Comments/Suggestions:
   
 
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