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Hello: You are invited to participate in my  survey towards my PhD study. In this survey, approximately 60 people will be asked to complete a survey that asks questions about Adoption and use of ICTs in the Botswana banking industry.   It will take approximately minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Tommie Hamaluba at 74731064 or by email at [email protected]. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
* What your gender?
 
Female
 
Male
 
Other
 
 
 
 
* What is your age?
 
18 to 30
 
31 to 45
 
46 to 55
 
Above 55
 
Other
 
 
 
 
Whats your highest educational qualification?
 
High school
 
Diploma
 
Degree
 
Graduate (Masters, PhD)
 
 
 
What is your ethnicity/race?
 
African
 
Coloured
 
White
 
Asian
 
Other
 
 
 
 
Which bank do you bank with?
 
Barclays
 
First National Bank
 
Standard Chartered Bank
 
Stanbic
 
Other
 
 
Other
 
 
 
 
How long have you been using the Internet (www)
 
Less than 1 month
 
1 to 6 months
 
6 to 12 months
 
More than 1 year
 
 
 
How frequently do you use telephone banking services in your bank?
 
Daily
 
Weekly
 
Monthly
 
Never
 
Other
 
 
 
 
How often frequently do you visit your bank branch per month?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
How often do you conduct surveys?
 
Weekly
 
Monthly
 
Quarterly
 
Annually