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Exit Survey
 
 
Thank you for opting to complete our Dealership Market Assessment survey.  As mentioned in the invitation e-mail, we will provide $50 Amazon Gift Cards to eligible parties that successfully complete the entire survey (we estimate that the survey will take ~20-25 minutes to complete).

Please note, you will be able to save your responses and complete the survey in multiple sessions.  Only surveys that are fully submitted will be eligible for an Amazon gift card.  Please allow 1-2 weeks to receive your gift card.

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Please direct any questions you may have to: [email protected]
 
 
* Which best describes your dealership?  

We sell...
 
RVs
 
Powersport vehicles (e.g. ATV's, motorcycles, snowmobiles, jet-skis, etc.)
 
Bicycles
 
Cars (e.g. new, used)
 
Professional grade trailers
 
Agricultural / landscaping equipment
 
Trucks (e.g. Light, Medium, Heavy)
 
Boats / Yachts (e.g power, sail, etc.)
 
Other
 
 
* Which best describes the location of your dealership(s)?
 
United States
 
Canada
 
Other
 
 
* Which of the following is the closest match to your role at the dealership?
 
 
Your infomation
 
 
* What is your age?
 
 
 
* For how many years have you worked at or owned your dealership ?
 
 
 
What is the name of your dealership?
   
 
 
 
* In which state is your dealership located?  If your dealership has locations in multiple states, please select one of the locations.
 
 
 
 
 
 
* Which of the following types of vehicles does your dealership sell?  (check all that apply)
 
New vehicles
 
Used vehicles

 
 
 
* Which of the following items does your dealership sell? (select all that apply)
 
ATVs
 
Medium duty trucks (class 4-6)
 
Side by sides
 
Light duty trucks (class 1-3)
 
Heavy duty trucks (class 7-8)
 
Snowmobiles
 
Dirt bikes
 
Motorcycles
 
Jet skis

 
 
 
* Is your dealership independent or is it part of a franchise / network of dealers?
 
Independent
 
Franchise / network
 
 
How many dealerships are part of the network?
 
 
 
 
 
* Which of the following manufacturers do you sell at your dealership?
 
Chevy
 
Dodge
 
Ford
 
Freightliner
 
GMC
 
Hino
 
International
 
Mack
 
Mercedes-Benz
 
Nissan
 
Peterbilt
 
Sterling
 
Ram
 
Volvo
 
Arctic Cat
 
BMW
 
Can-Am
 
Ducati
 
Harley-Davidson
 
Honda
 
Kawasaki
 
Kymco
 
Polaris
 
Sea-Doo
 
Ski-Doo
 
Star
 
Suzuki
 
Yamaha
 
Airstream
 
Coachmen
 
Dutchmen
 
Fleetwood
 
Forest River
 
Gulfstream
 
Heartland
 
Holiday Rambler
 
Itasca
 
Jayco
 
Keystone
 
Monaco
 
Newmar
 
Roadtrek
 
Thor
 
Tiffin
 
Winnebago

 
 
How many vehicles does your dealership sell in an average month?
 
Less than 10
 
10-19
 
20-29
 
30-39
 
40-49
 
50 or more
 
 
 
* What are the approximate monthly sales of your dealership?
 
Less than $500,000
 
$500-000-$1,000,000
 
$1,000,000-$1,500,000
 
$1,500,000-$2,000,000
 
$2,000,000-$2,500,000
 
$2,500,000-$3,000,000
 
More than $3,000,000
 
Prefer not to say
 
 
Marketing Budget
 
 
Thank you. We would now like to ask you some questions about how your dealership manages its marketing strategy and budget.
 
 
 
* What is your dealership’s average monthly budget for marketing and advertising?
 
Less than $2,500
 
$2,500-$4,999
 
$5,000-7,499
 
$7,500-9,999
 
$10,000-12,499
 
$12,500-$14,499
 
$15,000-$17,499
 
$17,500-$19,999
 
$20,000 or more
 
 
 
* In the last three years, would you estimate that your typical monthly marketing spend has:
 
Increased by more than 10%
 
Increased 0-10%
 
Stayed about the same
 
Decreased 0-10%
 
Decreased by more than 10%
 
 
What have been the main reasons for the trend in your marketing spend the last three years?
   
 
 
* What are the most important factors driving your decision making regarding how much to spend on marketing in a given month?
Drag your choices here to rank them
     
     
     
    * When your inventory is moving quickly and sales are healthy, are you more likely to:
     
    Increase marketing spend, because I have more profits to spend
     
    Decrease marketing spend, because product is already moving quickly anyway
     
    Not change marketing spend
     
     
     
    * In the event of a recession, are you more likely to
     
    Increase marketing spend significantly
     
    Increase marketing spend somewhat
     
    Keep marketing spend roughly the same
     
    Decrease marketing spend somewhat
     
    Decrease marketing spend significantly
     
     
    Marketing Spend Allocation
     
     
    * Do you currently engage in online marketing (via wbsites such as "trader" sites, ebay, craigslist, or google)?
     
     
    * How would you estimate your typical monthly marketing spend is currently allocated across the following channels?

    Please enter the percentage of your spend that goes to each channel below.  Percentages must add up to 100%.
    TV
    %
    Radio
    %
    Print
    %
    Online / Websites (e.g., “trader” sites, ebay, craigslist, google, etc.)
    %
    Social Media
    %
    Other
    %
    0
    Values must add up to 100
     
     
     
    * Thinking about the past, how would you estimate your typical monthly marketing spend was allocated three years ago across the following channels?

    Please enter the percentage of your spend that went to each channel below.  Percentages must add up to 100%.
    TV
    %
    Radio
    %
    Print
    %
    Online / Websites (e.g., “trader” sites, ebay, craigslist, google, etc.)
    %
    Social Media
    %
    Other
    %
    0
    Values must add up to 100
     
     
    Over the next three years, how do you think your marketing spend will change across each of the following channels?
    Decrease significantly Decrease slightly Remain roughly the same Increase slightly Increase significantly
    * TV
    * Radio
    * Print
    * Online / Websites (e.g., “trader” sites, ebay, craigslist, google, etc.)
    * Social Media
    * Other
     
     
    * Of the following online sites, which ones do you currently use? (select all that apply)
     
    eBay
     
    Craigslist
     
    Google
     
    Autotrader
     
    Commercial Truck Trader
     
    Truck Paper
     
    Next Truck
     
    Cycle Trader and related sites (e.g., ATVTrader)
     
    Motorcycledealer.com
     
    Motorcycle.com
     
    RV Trader
     
    RVT.com
     
    RV USA
     
    Other
     

     
     
    * Within your online marketing budget, how much of your spend is allocated to the following websites?

    Please enter the percentage of your spend that goes to each website below.  Percentages must add up to 100%
    eBay
    %
    Craigslist
    %
    Google
    %
    Autotrader
    %
    Commercial Truck Trader
    %
    Truck Paper
    %
    Next Truck
    %
    Cycle Trader and related sites (e.g., ATVTrader)
    %
    Motorcycledealer.com
    %
    Motorcycle.com
    %
    RV Trader
    %
    RVT.com
    %
    RV USA
    %
    Other ()
    %
    0
    Values must add up to 100
     
     
    On a scale of 0-10, how likely would you be to recommend advertising on each of the following websites to a friend or colleague?
     
    When selecting a website on which to post a listing, how important are each of the following criteria?
    Not important at allExtremely important
    1 2 3 4 5
    * Return on investment
    * Cost per lead
    * Ability to deliver good metrics / data
    * My relationship with the salesperson
    * Cost per listing
    * Ability to reach many customers in other regions
    * Ease of use
    * Ability to reach many customers locally
     
     
    On a scale of 1-5, 5 being “extremely well” and 1 being “extremely poorly”, how would you rate each website’s performance at the following criteria?
     
     
     
     
    Return on investment:
     
     
    Cost per listing:
     
     
    Cost per lead:
     
     
    Ability to reach many customers locally:
     
     
    Ability to reach many customers in other regions:
     
     
    My relationship with the salesperson:
     
     
    Ease of use:
     
     
    Ability to deliver good metrics / data:
     
     
    What would you estimate is your approximate "cost per click" from each of the following sources?
     
     
    * eBay
    $    
     
     
    * Craigslist
    $    
     
     
    * Google
    $    
     
     
    * Autotrader
    $    
     
     
    * Commercial Truck Trader
    $    
     
     
    * Truck Paper
    $    
     
     
    * Next Truck
    $    
     
     
    * Cycle Trader and related sites (e.g., ATVTrader)
    $    
     
     
    * Motorcycledealer.com
    $    
     
     
    * Motorcycle.com
    $    
     
     
    * RV Trader
    $    
     
     
    * RVT.com
    $    
     
     
    * RV USA
    $    
     
     
    * Other ()
    $    
     
     
     
     
     
    For each of the following websites, do you expect your spend over the next three years to increase, decrease, or stay the same
     
     
    About how often do salespeople from each of the following websites contact you?
     
    Which of the following best describes your current method of marketing on ?
     
    On a scale of 1 to 10, 1 being “not interested at all” and 10 being “extremely interested”, how interested would you be in moving to a subscription model with ?
     
    How would you likely react to a 10% increase in the cost of advertising on ?
     
     
    Which of the following best describes the trend in relevance of  to your business?
     
     
     
    Please provide any additional comments on the quality of as a marketing outlet for your business:
       
     
     
     
     
     
    Technology Questions
     
     
    * Which of the following technologies do you currently utilize at your dealership? (select all that apply)
     
    Predictive analytics
     
    Website management software
     
    Customer relationship management (CRM)
     
    Market intelligence tools
     
    Dealer management software (DMS)
     
    Financing tools
     
    Digital marketing tools
     
    Inventory management software
     
    None of the above

     
    On a scale from 1 to 10, 1 being “not at all open” and 10 being “very open”, how open would you be to switching your provider of each of the following technologies?
     
     
    On a scale from 1 to 10, 1 being “not valuable at all” and 10 being “extremely valuable”, how valuable would it be for all of the technologies you use at your dealership to be sold and managed by a single vendor?
    Not valuable at allExtremely valuable
    1 2 3 4 5 6 7 8 9 10
    * Value:
     
     
    * Do you currently use your dealer management software to manage your online listings or marketing campaigns?
     
    Yes
     
    No
     
    On a scale from 1 to 10, 1 being “not valuable at all” and 10 being “extremely valuable”, how valuable would it be to be able to post listings online directly from your dealer management software?
    Not valuable at allExtremely Valuable
    1 2 3 4 5 6 7 8 9 10 I already manage online listings via my DMS
    * Value:
     
     
     
    * How much time does your company currently spend per week managing its listings across various websites (including social media)?
     
    Less than 5 hours
     
    5-9 hours
     
    10-14 hours
     
    15-19 hours
     
    20 hours or more
     
     
     
    * What is the most you be willing to pay per month for a product that would halve the amount of time you spend managing listings?
     
    I would not pay for such a product
     
    $250
     
    $500
     
    $750
     
    $1,000
     
    $1,500
     
    $2,000
     
    I’d pay more than $2,000
     
     
     
    Thank you very much for your interest in the dealership market survey.  The deadline for completion of this survey has now passed. However, we may need to collect additional information in the future for our study, so please feel free to share your contact information below to be considered for additional relevant market research opportunities.  Thank you for your participation.

     
     
    Contact Information:
    * First Name : 
    * Last Name : 
    * Address 1 : 
       Address 2 : 
    * City : 
    * State : 
    * Zip : 
    Phone : 
    * Email Address : 
     
     
     
    * Would you be willing to be contacted directly for follow up questions?
     
    Yes
     
    No