Damage

LVAU Supply Chain - Damage

Please only proceed if you received one/multiple damaged carton(s) and/or damaged item(s) as a result.

Confirmed

* First Name :
* Last Name :
* Email Address :

* Select your store:

* Select the shipment origin:

* Shipment Number

* Packing List/RMS Doc Number

* Please provide the date the shipment/parcel was received:

Please provide details of the affected SKU(s):

	Parcel #	SKU	Item Description	Damage Description
1

2

3

4

5

Details help prevent future issues! Please choose the issue(s) with the parcel/item condition:

Units per box exceeds reasonable capacity

Box is not taped where ends meet

Box crushed due to empty space in box

Bag is not in individual box (Suhali, Vernis, Empreinte, Nomade, Show bags with strass, Exotics ONLY)

Item needed reviving prior to showing client (crushed or creased due to poor packing, etc)

More comments:

* Please upload the following photos (1 photo per upload):

- The 4 sides of the parcel
- All labels on the exterior of the box
- Where the tape ends
- Clear photo of the damaged carton, and item (if any)

Additional Photo 1

Additional Photo 2

Additional Photo 3

Additional Photo 4

Additional Photo 5

Additional Photo 6

Additional Photo 7

Additional Photo 8

Additional Photo 9

Additional Photo 10