This free survey is powered by
Create a Survey
Surveys
2014
May
C
CWT Travel Survey
CWT Travel Survey
0%
Exit Survey
Please indicate which statement best describes the travel arrangements cited below:
I am a traveler and book my own travel arrangements
I am the traveler, but someone else books travel arrangements for me
For your latest travel booking, were you given alternative fares and/or travel options by your travel arranger?
Yes
No
Using a scale from 1 to 10, with 10 being the highest, please rate your overall experience with Carlson Wagonlit Travel for your travel arrangements. How satisfied are you with the following:
1
2
3
4
5
6
7
8
9
10
N/A
Using a scale from 1 to 10, with 10 being the highest, how likely is it that you would recommend Carlson Wagonlit Travel to others for business travel? If you feel you are not in a position to recommend please select “N/A”
1
2
3
4
5
6
7
8
9
10
What one thing could we do to improve the travel booking experience for you?
Please rate the performance of the Carlson Wagonlit Travel (CWT) counselor with whom you had contact, on the following:
Courtesy and professionalism of the travel counselor
1
2
3
4
5
6
7
8
9
10
Ability of the travel counselor to complete your travel arrangements in a timely manner:
1
2
3
4
5
6
7
8
9
10
The travel counselor’s knowledge of how best to fulfill your travel needs in accordance with your company’s travel policies
1
2
3
4
5
6
7
8
9
10
Ability of the travel counselor to offer alternative travel arrangements, where applicable
1
2
3
4
5
6
7
8
9
10
Overall satisfaction with the CWT travel counselor
1
2
3
4
5
6
7
8
9
10
Loading...
close
Loading...
Close
qprun1.questionpro.net
Loading...
