Customer Value Index- IFS Biz

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This is a customer value survey for IFS Biz.

The Customer value survey gives an indication how good services delivered from Corporate Services contribute to the IFS efficiency and business success

If you have questions at any time about the survey or the procedures, you may contact Hans Israelsson.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

How important is the service for IFS overall success?

How important is this service for you to do your job and achieve your goals?

How would you rate the quality (stability, functionality, performance) of the service?

Greatly Exceeds Expectations

Exceeds Expectations

Meets Expectations

Falls Short of Expectations

Falls Well Short of Expectations

Do you think that we who provide this service to you understand and have knowledge about what you actually need and how you work?

Greatly Exceeds Expectations

Exceeds Expectations

Meets Expectations

Falls Short of Expectations

Falls Well Short of Expectations

If you could decide, would you invest more money to make this service better?

Yes

No

Don't know

If you answered No in previous question - are there other services (existing or new) that you rather would invest in?