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Surveys
2016
June
C
Customer Survey
Customer Survey
0%
Exit Survey
KeysInspector is asking all clients that had a service provided by us to complete a brief survey that asks questions about their experience and overall satifaction with our process. It will take approximately 5 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.
If you have questions at any time about the survey you may contact Karen Brancheau at (989) 464-0993 or by email at
[email protected]
.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
*
Who did you speak with when you called to schedule your appointment?
-- Select --
Byron
Karen
Bob
Angel
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Were they helpful and knowledgeable?
-
If you had to wait for a return call, was it returned in a timely manner?
-
Was your appointment scheduled within the time frame you were hoping for?
-
*
Who was your inspector?
-- Select --
Byron
Bob
Angel
Byron & Bob
Byron & Angel
Unsure
What type of inspection did the inspector perform for you?
Home Inspection
4 Point Inspection
Wind Mitigation
Partial Wind Mitigation
Roof Certification
Consultation
Other
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Inspector's arrival time
-
Inspector's knowledge
-
Inspector's ability to listen and review your concerns
-
Amount of time it took to receive your completed report
-
Did your report get sent to your insurance company if we were provided the information?
-- Select --
Yes
No
N/A
Is there anything that we could have done to make your experience better?
KeysInspector, Inc.
Byron Agababian, Owner
(305) 923-4626
Karen Brancheau, Office Manager
(989) 464-0993
[email protected]
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