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Customer Survey

Post Sale Customer Survey
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Name of the company that you work for:
   
Your Name and/or Title: (Optional)
   
 
 
 
What personnel do you deal with at Bell Supply Company?
 
Field Sales
 
Inside Sales
 
Regional Manager
 
Account Manager
 
Corporate Sales
 
 
 
Which region was the majority of your business conducted in?
 
ArkLaTex
 
Mid-Con
 
North East
 
Permian
 
Rockies
 
South Texas
 
 
 
How satisfied are you with the diversity of our product line?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
What can we do to help diversify our product line?
   
 
 
 
How satisfied are you with the effectiveness with which we proccess your orders?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
How can we better proccess your orders in the future?
   
 
 
 
Overall, how satisfied are you with the process in which your products are delivered?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
How can we improve the delivery process of your product in the future?
   
 
 
 
How satisfied are you with our invoicing process?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
How can we improve our invoicing process in the future?
   
 
 
How satisfied are you with the following:
Bell Representative's Product Knowledge
-
Customer Service
-
Overall Experience
-