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Surveys
2013
July
C
Customer Survey
Customer Survey
Post Sale Customer Survey
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Name of the company that you work for:
Your Name and/or Title: (Optional)
What personnel do you deal with at Bell Supply Company?
Field Sales
Inside Sales
Regional Manager
Account Manager
Corporate Sales
Which region was the majority of your business conducted in?
ArkLaTex
Mid-Con
North East
Permian
Rockies
South Texas
How satisfied are you with the diversity of our product line?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
What can we do to help diversify our product line?
How satisfied are you with the effectiveness with which we proccess your orders?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How can we better proccess your orders in the future?
Overall, how satisfied are you with the process in which your products are delivered?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How can we improve the delivery process of your product in the future?
How satisfied are you with our invoicing process?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How can we improve our invoicing process in the future?
How satisfied are you with the following:
Bell Representative's Product Knowledge
-
Customer Service
-
Overall Experience
-
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