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Exit Survey
 
 
How long have you been interacting with G4S staff in CCJ?
 
Less than 6 months
 
1 to 3 years
 
More than 3 years
 
 
 
How would you rate your overall satisfaction with G4S in CCJ?
 
Very Satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Please rate G4S on customer service in CCJ?
 
Very Satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Please rate G4S Security on professionalism inCCJ
 
Very Satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Please rate other G4S personnel on professionalism inCCJ
 
Very Satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Consider a recent helpdesk call - how satisfied were you with hom G4S resolved the issue?
 
Very Satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Consider the same helpdesk call as in 6 above, please rate our customer service representative on their responsiveness?
 
Very Satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Consider the same helpdesk call as in 6 above, please rate our customer service representative on their professionalism?
 
Very Satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
How do you rate the cleanliness of the building?
 
Very Satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
How do you rate the general maintenance/upkeep of the building and grounds?
 
Very Satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied