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Surveys
2012
October
C
Customer Service Survey
Customer Service Survey
CPFD Prime Vendor Customer Satisfaction Survey
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How satisfied are you and your customers with the quality of our products based on the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Taste
Flavor
Lean
Waste
Smell
Presentation
Portion
How would you rate our product packaging?
Poor
Average
Good
Excellent
Case package
Box strength
Stockability
Content fill
Comments/Suggestions concerning our product quality and/or packaging:
How satisfied are you with the options on the catalog?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Content
Variety
Brands
What would you like to see added/deleted?
For what reason do you purchase items outside the PV Program (Select all that apply)?
Price
Quality
Not carried by PV
Convenience
N/A
How satisfied are you with the Customer Service support offered by our staff?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Communication
Friendly
Helpful
Response time
Overall
Any additional comments/suggestions:
Facility/Ship:
Thank you for taking the time to provide us with feedback, we appreciate your loyal support!
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