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Hello and thank you for your time today. As we mentioned in our email, we are conducting a survey on behalf of The Children's Place. We would like to invite you to take a 3-5 minute survey and earn a coupon for 20% off your next purchase at The Children's Place.

Your answers will help us improve so please provide honest feedback. All information will be confidential.
 
 
 
* How did you contact The Children's Place Customer Service?
 
Email
 
Phone
 
Letter/Mail
 
I did not contact Customer Service
 
Other
 
 
 
How satisfied were you with the Representative's:
Extremely Dissatisfied Very Dissatisfied Somewhat Dissatisfied Neither Satisfied or Dissatisfied Somewhat Satisfied Very Satisfied Extremely Satisfied
* Responsiveness to your needs and question(s)?
* Job knowledge?
* Communication skills?
* Courtesy and professionalism?
 
 
How satisfied are you with:
Extremely Dissatisfied Very Dissatisfied Somewhat Dissatisfied Neither Satisfied or Dissatisfied Somewhat Satisfied Very Satisfied Extremely Satisfied
* The resolution(s) provided by the Representative
 
 
How satisfied are you with:
Extremely Dissatisfied Very Dissatisfied Somewhat Dissatisfied Neither Satisfied or Dissatisfied Somewhat Satisfied Very Satisfied Extremely Satisfied
* Your overall interaction with Customer Service
 
 
 
* Based on this interaction with Customer Service, would it lead you to recommend The Children's Place to a friend?
1 - Definitely Not 2 3 4 5 6 7 - Absolutely
 
 
 
* What is your preferred method for resolving issues and finding answers when dealing with any organization?
 
Facebook/Twitter
 
In Person/Store Location
 
Email
 
Letter/Mail
 
Live Chat
 
Website/FAQ
 
Phone
 
Other
 
 
 
 
Please provide any other comments, feedback or suggestions here. NOTE: You will not receive a reply to comments written here. If you have a specific question, or you still need your issue addressed, please contact The Children's Place Customer Service Team at 1-877-752-2387.
   
 
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