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  2. 2016
  3. October
  4. C
  5. Customer Service Questionnaire...
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Exit Survey
 
 
1. How would you rate your level of satisfaction with us?
Highly dissatisfied Neutral Satisfied Highly satisfied
 
 
 
2. How likely would you be to recommend us to a friend or colleague?
Very unlikely Unlikely Defiantly Most Defiantly
 
 
 
3. How did you rate the knowledge of the person serving you?
 
Extremely Knowledgeable
 
Quite Knowledgeable
 
Average Knowledge
 
Not Very Knowledgeable

 
 
4. How did you find the layout of the store?
 
Excellent
 
Very Good
 
Neutral
 
Poor

 
 
 
5. Did you find what you was looking for today?
 
Yes -Left with a purchase
 
Yes - But not buying today
 
No - But left with a purchase
 
No - Didn't have what I wanted

 
 
 
6. What couldn't we help you with today…
   
 
 
 
7. Overal apperance of the store?
 
Excellent
 
Good
 
Average
 
Poor

 
 
 
8. Overal apperance of the staff?
 
Excellent
 
Good
 
Average
 
Poor

 
 
 
9. Any suggestions or improvements would you like to see made?
   
 
 
 
10. Out of our brand mix at TURNERS...What are your favourite's? (mark as many as you like...)
 
 
Armani Collezioni
 
Hugo Boss
 
Paul Smith
 
Stone Island
 
Armani Jeans
 
C.P. Company
 
Circle of Gentlemen
 
La Martina
 
Jeffery West
 
Robert Charles
 
Smyth and Gibson
 
Eton

 
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