Customer service in logistics

Please indicate which gender you are?

Male

Female

No prefer to mention

How long have been with Graebel companies?

6 months

1-2 years

2-3 years

4 and up years

How would you categorize your experience on your current position?

How satisfied are you with working for Graebel? Please grade from 1 to 10. 10 is considered as the best.

Speaking of your current position: How knowledgeable would you rate yourself

How stressful would you consider your current position?

Very stressful

Stressful

Ok level of stress, just like any other job.

Not at all

Super laid back

No prefer to mention

Do you know the difference between a good and great customer service?

Yes

No

No comments

Do you think that a good attitude is all about knowing correct procedures and politcies of your company?

True

False

No comments

Do you think empathy is indispensable to understand the customer?

For you, how important is a customer?

All customers are important

Some customers are more than others

Sometimes customers are important

Sometimes customers are not important

No customer is important

No comment