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Surveys
2014
May
C
Customer Satisifaction - Footprints
Customer Satisifaction - Footprints
0%
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Hello:
You are invited to participate in our survey for Solution Desk. It will take approximately 5 minutes to complete the questionnaire.
It is very important for us to learn your opinions and Thank you very much for your time and support.
Please start with the survey now by clicking on the
Continue
button below.
Please rank (1-3) the following in order of preference for Requesting a Service/ Reporting an Issue:
Solution Desk Self Service Portal
-- Select --
1
2
3
Call to Solution Desk Number
-- Select --
1
2
3
Email to
[email protected]
-- Select --
1
2
3
Please rate how easy are the following activities using Solution Desk Self Service Portal:
Requesting a Service/ Reporting an issue
Looking for updates on existing Request
Searching Knowledge base for existing solutions
Is the number of notification from tool appropriate to keep you updated on progress of request?
Too many notification
Just the right number
Too few notification
Comments/Suggestions:
Name
Phone Number:
Department:
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