This free survey is powered by
Create a Survey
Surveys
2017
July
C
customer satisfaction towards MAKE YOU TRAVEL Co.
customer satisfaction towards MAKE YOU TRAVEL Co.
0%
Questions marked with a
*
are required
Exit Survey
*
When did you travelled outstation ?
1-4 months before
4-8 months before
8-12 months before
more than a year before
*
How do you often plan your trip ?
By yourself
Through travel agent
*
Why did you choose us over other travel agents ?
Personal experience with us
A recommendation
Our prices
Advertising
Other
*
Were you satisfied with the information, provided by your travel consultant ?
Yes
No
*
How satisfied were you with the level and quality of services provided by Make You Travel ?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
*
Is the services provided to you in your trip is same as promised by Make You Travel ?
Yes
No
Did your travel agent treat you in a professional & knowledgeable manner meeting your requests and rate them ( out of 5 ) on the foolowing parameters ? { 1 being the worst and 5 being excellent }
1
2
3
4
5
*
Communication skills
*
Providing proper information
*
Preparation of the Itineraries
*
Packages
*
Ticketing
*
Travel insurance
*
Provision of Foreign currencies
*
Liason with providers of services
*
Is the whole procedure from booking till fulfilling your needs through MAKE YOU TRAVEL, convenient or does it need any change ?
Yes, it was convenient
No, it was not convenient
*
How likely is it that you would recommend MAKE YOU TRAVEL to a family/friend or colleague ?
Never
May be
Neutral
Definitely
Most Definitely
How much ( out of 5 ) would you rate MAKE YOU TRAVEL on the following ? { 1 being the worst and 5 being very good }
1
2
3
4
5
*
Product knowledge
*
Cost effective
*
Ability to answer questions or queries
*
Responsiveness
*
Follow - up
*
Taking Feedback
Loading...
close
Loading...
Close
qprun1.questionpro.net