This free survey is powered by
QUESTIONPRO.COM
Create a Survey
Surveys
2011
November
C
Customer Satisfaction Survey for Mark Bridge
Customer Satisfaction Survey for Mark Bridge
0%
Hello:
This survey will ask you to rate Mark Bridge's performance and your level of satisfaction with the service he recently provided to you.
*
1. Mark Bridge treated me professionally. He was friendly, asked appropriate questions, understood my problem/question/request, and responded in a professional manner.
5 - Strongly Agree
4 - Somewhat Agree
3 - Neither Agree Nor Disagree
2 - Somewhat Disagree
1 - Strongly Disagree
*
2. Mark handled my issue effectively. He acted promptly, provided accurate information, and/or took actions that fixed the problem, answered my question, or pointed me to an appropriate resource.
5 - Strongly Agree
4 - Somewhat Agree
3 - Neither Agree Nor Disagree
2 - Somewhat Disagree
1 - Strongly Disagree
*
3. Overall, I am satisfied with the outcome of my contact with DDI Technicial Support Services.
5 - Strongly Agree
4 - Somewhat Agree
3 - Neither Agree Nor Disagree
2 - Somewhat Disagree
1 - Strongly Disagree
*
4. Independent of the outcome, I am satisfied with the way in which Mark handled my problem/question/request.
5 - Strongly Agree
4 - Somewhat Agree
3 - Neither Agree Nor Disagree
2 - Somewhat Disagree
1 - Strongly Disagree
Request Manager Follow-up
-- Select --
Yes
No
Please provide your contact information for a manager to follow-up:
*
First Name
:
*
Last Name
:
*
Phone
:
Email Address
:
What might Mark have done better? Did he exceed your expectations? We would appreciate your feedback:
Loading...
close
Loading...
Close
qprun1.questionpro.net