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Customer Satisfaction Survey

Dear Valued Customer:

You are invited to participate in our Customer Feedback Survey. In this survey you will be asked to complete a series of questions that refer to your experience with Tassie Cars and Commercials. Please give each question a rating between 1 and 5, 1 being unsatisfactory and 5 being excellent. It will take approximately 2 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Tassie Cars and Commercials Administration at 03 6311 1551 or by email at [email protected].

Thank you very much for your time and support. You can start with the survey now by clicking on the Continue button below.
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Exit Survey
 
 
Please select which dealership you purchased your vehicle from.
 
Launceston
 
Hobart
 
 
 
How would you rate the overall quality of your customer service experience?
 
1
 
2
 
3
 
4
 
5
 
 
 
How well did our salesman understand your questions and concerns?
 
1
 
2
 
3
 
4
 
5
 
 
 
Was your enquiry responded to in a timely fashion?
 
1
 
2
 
3
 
4
 
5
 
 
 
How likely are you to recommend Tassie Cars and Commercials to a friend or colleague?
 
1
 
2
 
3
 
4
 
5
 
 
 
Do you have any other comments, questions or concerns?